About The Position

The Housekeeper is responsible for consistently meeting quality and timeliness standards while cleaning resort property units and following the company’s mission statement and values. The position involves cleaning various areas of units, reporting maintenance and inventory issues, completing guest-service cleans as directed, helping maintain storage areas, and supporting prompt resolution of guest complaints. Housekeepers are expected to work with urgency to ensure units are ready on time. Additional tasks may be assigned by MasterCorp management.

Requirements

  • Must be able to lift up to 25 pounds, with or without accommodation.
  • Ability to make decisions.
  • Planning and scheduling capabilities.
  • Ability to read, write, and perform basic math.
  • Promptness with assignments.
  • Passion for cleanliness.
  • Strong work ethic.
  • Ability to learn and change behavior.
  • Ability to work irregular hours.

Nice To Haves

  • Previous housekeeping experience is preferred, but not required.

Responsibilities

  • Maintain a high standard of excellence.
  • Strip units of soiled linens and remove trash.
  • Clean bedrooms, bathrooms, kitchens, living rooms, closets, decks, and other unit areas.
  • Report clean units as vacant and ready for inspection.
  • Report unit maintenance issues according to company procedure.
  • Report damaged, dirty, or stained carpets, drapes, furniture, and linens.
  • Report missing inventory and supplies to the Supervisor.
  • Perform weekly guest-services cleans as directed.
  • Help keep storage closets clean and organized.
  • Attend training sessions and apply the training in practice.
  • Help ensure a safe working environment.
  • Assist in resolving guest complaints promptly.
  • Work with urgency to ensure units are turned on time.
  • Perform additional tasks as directed by MasterCorp management.

Benefits

  • Paid training.
  • Medical, vision, and dental benefits.
  • Paid time off.
  • Opportunities for growth and career development.
  • $500 sign-on bonus.
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