Housekeeper - Full Time

Watercrest Senior Living•Palm Beach Gardens, FL

8d•Onsite

About The Position

Watercrest Palm Beach Gardens is seeking a Housekeeper to maintain the cleanliness, comfort, and appearance of its community. The role includes day-to-day housekeeping in resident apartments, public and staff areas, and back-of-house spaces, along with managing cleaning supplies and equipment while prioritizing resident safety. The Housekeeper follows the Watercrest Housekeeping Handbook and established safety and infection-control practices, keeps the community welcoming, and helps foster positive relationships with residents and families. Duties include cleaning occupied, unoccupied, and model apartments; cleaning public restrooms at least twice daily; performing laundry and scheduled window and air-vent cleaning; disposing of waste and contaminated linen appropriately; maintaining housekeeping storage areas and securely locking carts; and promptly reporting hazards, equipment issues, accidents, and building deficiencies. The position also requires safeguarding residents’ confidential information and personal and property rights, communicating with the Environmental Services Director and care staff, and remaining in company uniform and resident-ready at all times. The role requires a high school diploma or equivalent, at least two years of housekeeping experience in a multi-unit community or hotel environment, proven housekeeping experience, and a valid driver’s license. Physical demands include prolonged standing and walking, sitting, reaching, pulling, pushing, grasping, bending, crawling into awkward spaces, climbing ladders, and lifting up to 50 pounds. Housekeepers should anticipate possible exposure to blood or other potentially infectious materials and must use appropriate personal protective equipment.

Requirements

High school graduate or equivalent.
At least two years of experience working as a housekeeper in a multi-unit community or hotel environment.
Proven housekeeping experience.
Valid driver’s license.
Ability to communicate effectively with management, team members, residents, family members, referral sources, vendors, and outside contacts.
Ability to make independent and informed decisions.
Ability to communicate in a warm, friendly, and caring manner.
Passion for working with and around senior citizens.
Knowledge of customer service principles and practices.
Ability to concentrate despite frequent interruptions and work under stressful and emergency situations.
Ability to sit, stand, walk, reach, pull, push, and grasp; climb ladders; bend or crawl into awkward spaces; and lift up to 50 pounds.
Ability to talk and hear effectively to convey instructions and information to residents and team members.
Ability to reasonably anticipate potential contact with blood or other potentially infectious materials and use personal protective equipment.

Responsibilities

Follow the guidelines in the Watercrest Housekeeping Handbook.
Maintain the cleanliness and appealing appearance of the community’s front area, public and staff areas, and occupied, unoccupied, and model resident apartments.
Complete special projects assigned by the Environmental Services Director.
Maintain a clean, professional uniform and appearance and remain resident-ready.
Follow safety protocols when performing tasks and operating equipment.
Properly dispose of trash, waste, disposable materials, and soiled or contaminated linen.
Dust furniture, light fixtures, windowsills, pictures, and wall hangings; clean and disinfect wash basins, mirrors, commodes, tubs, and showers.
Inspect and clean unoccupied apartments so they are fresh and move-in ready.
Clean public restrooms at least twice daily and address additional needs as they arise.
Keep storage areas clean and secure housekeeping carts when they are not in use.
Follow the schedule for washing windows and cleaning air vents.
Perform laundry duties according to the Watercrest Housekeeping Handbook.
Uphold infection-control practices and use personal protective equipment as appropriate.
Promptly report hazardous conditions, equipment issues, accidents, incidents, and building deficiencies to the Environmental Services Director.
Safeguard residents’ confidential personal care information and respect their personal and property rights.
Keep common areas clean and inviting and promote a homelike living atmosphere.
Smile and talk with residents and family members and help them feel cared for.
Communicate with the Environmental Services Director and care staff to disinfect immediate, unscheduled needs.
Manage cleaning supplies and equipment with resident safety as a priority.