Housekeeper - Jefferson Flats

Thrive CommunitiesTacoma, WA
Onsite

About The Position

Thrive's purpose is to be the most trusted partner in property management by delivering outstanding results for clients, inspiring associate engagement, and elevating living experiences for residents. By cultivating award-winning workplaces, we foster an environment of connection, compassion and fun that our personnel extend to everyday life at their communities. Happy, inspired associates lead to happy, supported residents. We are dedicated to our boutique, at-scale approach to property management and building communities that flourish, which stems from hiring strong associates to grow with Team Thrive! Our Values are simple: Do the Right Thing, Do Work to be Proud of, and Be a Great Place to Work. Voted one of Washington and Portland's best workplaces for several consecutive years

Requirements

  • Prior housekeeper or custodial experience preferred
  • Prior experience in a customer service or customer facing role
  • Strong team player with the willingness to learn and take initiative on tasks and projects
  • Detail oriented with the ability to provide accurate and timely service.
  • Must be able to work in a fast-paced and customer service oriented environment.
  • Ability to de-escalate conflict and remain calm and courteous at all times.
  • Respects and understands diverse cultural and socio-economic backgrounds.
  • Communicates effectively, builds trust, and addresses community challenges with cultural awareness and equity.
  • Specific and thorough in communication with residents, vendors, subordinates, home office departments, ownership, and leadership.
  • Performs duties under pressure and meets multiple and competing deadlines.
  • Works as part of a team, delegates effectively, as well as works independently.
  • Takes instructions and feedback from supervisors in a productive manner, and is able to follow direction, learn, and grow with a positive outlook.
  • Exercises strong problem-solving skills.
  • Interacts with co-workers, supervisors, guests and the public in a professional and pleasant manner.
  • Strong time management, organizational and prioritization skills.
  • Ability to read, write, speak and comprehend English using correct grammar and punctuation.
  • Ability to respond to after hours emergencies, as needed
  • Can operate vehicle on premise and has valid driver's license and automobile insurance coverage.
  • 100% in-person position. Must be available to be physically present at sites being supported.
  • Stand, walk, crawl, bend, stoop, or sit alternatively depending on the specific needs of the day.
  • Estimated 66% - 100% of time is spent on feet.
  • Prolonged periods of sitting at a desk and working on a computer and/or speaking on a phone and radio.
  • Ability to physically walk the property and units, which may include climbing stairs and navigating uneven surfaces or construction zones.
  • Ability to be physically present onsite at the property during normal business hours to greet guests, handle property operations, provide tours, etc.
  • Ability to lift/move/push/pull up to 150 lbs. on occasion with a frequent need to lift/push/pull 25 lbs. - 75lbs.
  • Works both indoors (majority of the time) and outdoors in all weather conditions.
  • Must be able to commute to locations where there is need.

Responsibilities

  • Ensures grounds, office, and common areas maintain a professional, tidy appearance
  • Vacuum, sweep, and mop floors
  • Clean and stock restrooms
  • Collect and dispose of trash
  • Notify managers and maintenance team of necessary repairs, hazards, or low inventory items.
  • Cleans, spiffs, and helps to prepare units after move-out and before move-in
  • Contributes to a positive team environment and commits to Thrive's values
  • Performs any additional duties assigned by Maintenance Supervisor and Community Manager, and assists maintenance team, as needed
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