Housekeeper

Four Points by Sheraton Kelowna Airport•Kelowna, BC

46d

About The Position

If you are looking for a team that brings out the best in each other, a team that has fun and are proud of their work - we want to hear from you! The Four Points by Sheraton - Kelowna Airport is currently looking to fill the role of Housekeeper. We are on a bus route, with a stop just outside of the hotel, and also pickup our employees close to the bus loop at UBCO! This is a dynamic, hybrid position that includes responsibilities across multiple areas, including Room Attendant, Housekeeping Runner, Laundry Attendant, and Public Area Attendant. Daily duties will vary based on operational needs and scheduling. What you will be doing? This position involves working at the Four Points by Sheraton and at Hampton Inn & Suites by Hilton Kelowna Airport. You will be responsible for following the duties and responsibilities below to the highest standards: Guest Rooms & Cleaning Clean and service guest rooms to brand standards within required timeframe (approximately 14+ rooms per day, depending on occupancy) Strip and replace linens, make beds and sofa beds Perform deep cleaning tasks as assigned, using appropriate chemicals and PPE Maintain high standards of cleanliness, detail, speed, and accuracy Laundry Sort, wash and fold linens, including stain treatment Stock linen rooms, storage areas, and housekeeping carts Maintain organization of carts and linen rooms Transport linen from one property to the other through an exterior corridor? Public Area Clean and maintain public spaces, including washrooms, hallways, fitness centre, pool, lobby, parking lot, hotel entrances, and elevators Ensure all areas are clean, stocked, and guest-ready Guest Service Welcome and acknowledge guests in a friendly and professional manner, using 5-10-15 rule Anticipate guest needs and provide assistance Promote hotel facilities and direct guests as needed Safety, Standards & Communication Follow all the brand standards, training requirements, and company policies Report maintenance issues, damages, and safety concerns promptly Adhere to health & safety, security, and lost & found procedures Maintain cleaning equipment and report any deficiencies Communicate effectively with team members and other departments Completion of required brand training on-line or in classroom setting Additional Responsibilities Perform other duties as assigned by the management team

Requirements

Positive attitude with a strong team-oriented mindset
Dependable, reliable, and punctual (arriving at least 10 minutes before scheduled shifts)
Committed to delivering high levels of customer service
Strong communication skills
Ability to work both independently and collaboratively within a team environment
Excellent time management and organizational skills
Ability to work efficiently under pressure and meet productivity expectations
Available to work a variety of shifts, including days, weekends, and holidays
Ability to perform physically demanding cleaning duties.
Able to move, lift, carry, push, pull, and place objects weighing less than or equal to 30 pounds without assistance
Able to reach overhead and below the knees, including bending, twisting, pulling, and stooping
Carry out routine, repetitive duties efficiently and with strong attention to detail
Stand, sit, or walk for an extended period of time
Knowledge of WHIMS and chemical use

Responsibilities

Clean and service guest rooms to brand standards within required timeframe (approximately 14+ rooms per day, depending on occupancy)
Strip and replace linens, make beds and sofa beds
Perform deep cleaning tasks as assigned, using appropriate chemicals and PPE
Maintain high standards of cleanliness, detail, speed, and accuracy
Sort, wash and fold linens, including stain treatment
Stock linen rooms, storage areas, and housekeeping carts
Maintain organization of carts and linen rooms
Transport linen from one property to the other through an exterior corridor?
Clean and maintain public spaces, including washrooms, hallways, fitness centre, pool, lobby, parking lot, hotel entrances, and elevators
Ensure all areas are clean, stocked, and guest-ready
Welcome and acknowledge guests in a friendly and professional manner, using 5-10-15 rule
Anticipate guest needs and provide assistance
Promote hotel facilities and direct guests as needed
Follow all the brand standards, training requirements, and company policies
Report maintenance issues, damages, and safety concerns promptly
Adhere to health & safety, security, and lost & found procedures
Maintain cleaning equipment and report any deficiencies
Communicate effectively with team members and other departments
Completion of required brand training on-line or in classroom setting
Perform other duties as assigned by the management team

Benefits

Extended Health and Dental Benefits
World-wide accommodation and dining discounts with Marriott brands
Employee discounts on accommodations and dining at our sister properties (Hotel Eldorado, Manteo Resort and Eldorado Marina, and Four Points by Sheraton Kelowna Airport Hotel).
An excellent work environment, with a focus on staff recognition and teambuilding
Room for growth and development.

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