housekeeper

Drury Hotels • Chesterfield, MO

21d • Onsite

About The Position

Drury Hotels is hiring full-time and part-time housekeepers at the Drury Plaza Hotel in Chesterfield, Missouri. Housekeepers help create a clean, welcoming environment and memorable experiences for guests by maintaining guest rooms to established standards and providing friendly, courteous service. No previous cleaning experience is required; prior experience is helpful but not necessary. The role requires knowledge, skills, and mental ability equivalent to completing two years of high school.

Housekeepers work with other customer-focused team members and may be asked to assist with laundry or clean public areas when needed. The position involves walking and standing throughout the shift, pushing, vacuuming, reaching, stretching, bending, and intermittently lifting 25–35 pounds. Drury Hotels operates seven days a week, and weekend work may be required.

The role reports to the Executive Housekeeper / Assistant General Manager and works cooperatively with all hotel departments.

Requirements

• Knowledge, skills, and mental ability equivalent to completion of two years of high school.
• Ability to follow verbal and written instructions.
• Knowledge of cleaning procedures and cleaning supplies.
• Ability to work independently without direct supervision.
• Positive, solution-oriented attitude and dedication to excellent customer service.
• Ability to walk and stand throughout the work shift.
• Ability to push, vacuum, reach, stretch, and bend during daily work activities.
• Ability to intermittently lift 25–35 pounds during the workday.
• Saturday and Sunday work may be required.

Nice To Haves

• Previous cleaning experience is helpful but not required.

Responsibilities

• Perform hotel housekeeping services to keep guest rooms clean according to established standards.
• Visually inspect rooms to help identify maintenance needs.
• Provide guests with requested linens, towels, amenities, or information.
• Assist with laundry and clean public areas when needed.
• Respond promptly and efficiently to guest requests, inquiries, and complaints with friendly, courteous service and a Service +1 attitude.
• Contribute to a positive work environment for team members and guests.
• Maintain positive, cooperative working relationships with all hotel departments.

Benefits

• Quarterly bonus opportunity of up to $3,200 annually, based on hotel results.
• Flexible scheduling.
• Paid time off.
• Hotel discounts and free room nights.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• Prescription coverage.
• Life insurance.
• Disability insurance.
• Team Member Assistance Program.
• Company-matched 401(k).
• Mentorship, cross-training, development plans, and management training.
• Career growth and promotion-from-within opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED