Housekeeper

Drury Hotels•San Antonio, TX
•Onsite

About The Position

Drury Hotels is hiring full-time and part-time Housekeepers at the Drury Plaza Hotel in San Antonio, Texas. The role helps create positive guest experiences by maintaining guest rooms to established standards, providing courteous service, and responding efficiently to guest requests. Duties may also include assisting with laundry and cleaning public areas when needed. The position requires working on a team while also being able to follow instructions and work without direct supervision. The hotel operates seven days a week, and weekend work may be required. Starting pay is $15.50 per hour, with quarterly bonuses based on hotel results.

Requirements

  • Ability to follow verbal and written instructions.
  • Knowledge of cleaning procedures and cleaning supplies.
  • Ability to work without direct supervision.
  • Positive, problem-solving attitude and commitment to excellent customer service.
  • Mental ability, knowledge, and skills equivalent to completing two years of high school.
  • Previous cleaning experience is helpful but not required.
  • Ability to walk and stand throughout the work shift.
  • Ability to push, vacuum, reach, stretch, and bend during daily work activities.
  • Ability to intermittently lift 25–35 pounds during the workday.
  • Working Saturdays and Sundays may be required.

Nice To Haves

  • Previous cleaning experience.

Responsibilities

  • Perform hotel housekeeping services to maintain guest rooms according to established standards, including vacuuming, changing linens, and cleaning bathrooms.
  • Visually inspect rooms to help identify maintenance needs.
  • Assist guests by providing requested linens, towels, amenities, or information.
  • Help with laundry or cleaning public areas when needed.
  • Respond promptly and efficiently to guest requests, inquiries, and complaints with friendly, courteous service.
  • Contribute to a positive work environment for team members and guests.
  • Work cooperatively with other hotel departments.

Benefits

  • Quarterly bonus opportunity of up to $3,200 annually, based on hotel results.
  • Flexible scheduling.
  • Paid time off.
  • Hotel discounts and free room nights.
  • Medical, dental, vision, prescription, life, and disability insurance.
  • Team Member Assistance Program.
  • Company-matched 401(k).
  • Mentorship, cross-training, development plans, and management training.
  • Career growth through a promote-from-within culture.
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