Housekeeper

Sage Hospitality Group•New Orleans, LA
•Onsite

About The Position

The Housekeeper cleans and prepares guest rooms to established standards of cleanliness and propriety to support guest satisfaction and maximize revenue. The role also maintains cleanliness in public areas and hallways, ensures guest supplies and amenities are replenished, and reports safety concerns and maintenance issues to management. Housekeepers secure hotel equipment, keys, and supplies and maintain a friendly, courteous demeanor.

Requirements

  • No formal education or training is required.
  • No prior experience is required.
  • Basic knowledge of general cleaning principles, cleaning products, and standard cleaning equipment.
  • Ability to understand and follow verbal and written instructions and communicate verbally and in writing.
  • Ability to lift up to 50 pounds continually throughout a shift.
  • Ability to push, pull, and move levers, equipment, and furniture throughout a shift.
  • Ability to work with arms raised above the head throughout a shift.
  • Ability to maneuver a fully loaded maid cart weighing up to 50 pounds through hallways and into and out of closets throughout the workday.
  • Ability to identify small debris and dirt in poorly lit areas and read written instructions and computer printouts.

Responsibilities

  • Retrieve items from storage and set up cleaning carts with supplies; keep carts and storerooms clean and orderly.
  • Clean windows, doors, walls, closets, fixtures, public areas, and hallways, including hard-to-reach areas.
  • Clean and sanitize guest and public restrooms, including showers, tubs, toilets, mirrors, sinks, walls, and exposed pipes.
  • Replace towels, soaps, room amenities, and literature as needed.
  • Wash hard-floor areas by hand.
  • Dust and polish furniture, fixtures, and wall hangings; remove dust and cobwebs from vents and ceiling corners.
  • Strip and remake beds with fresh linen, checking bedding and bed pads for cleanliness and replacing soiled items.
  • Inspect under and between mattresses and check closets; clean closet surfaces and restock guest supplies.
  • Vacuum guest rooms, public areas, and hallways, moving furniture as needed to clean underneath and in hard-to-reach areas.
  • Inspect door and window locks and promptly alert management to unsecured or unsafe situations.
  • Check room equipment for proper operation and report room-status and maintenance deficiencies in writing to the Executive Housekeeper.
  • Maintain custody of equipment, keys, and supplies to protect hotel property.
  • Maintain a friendly, cheerful, and courteous demeanor.
  • Perform other duties as assigned, requested, or deemed necessary by management.

Benefits

  • Medical, dental, and vision insurance
  • Eligibility to participate in the Company’s 401(k) program with employer matching
  • Health savings and flexible spending accounts
  • Basic life and AD&D insurance
  • Discounted room rates at Marriott and Sage properties
  • Employee Assistance Program
  • Discounts on hotels, restaurants, and other offerings
  • Eligibility to participate in the Employee Referral Bonus Program, with up to $1,000 per referral
  • Competitive health and welfare plans
  • Negotiated corporate discounts on home insurance, movie tickets, flowers, and more
  • Fun and exciting work environment
  • Community-oriented workplace
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