Housekeeper

Wingate Living•Needham, MA

23d

About The Position

The Housekeeper maintains a clean, safe, and welcoming environment for residents, staff, and visitors. The role includes daily cleaning of resident apartments, common areas, and community spaces in accordance with established cleanliness, safety, and infection-control standards, supporting the comfort, health, and well-being of the community. The position is with Wingate East, a new independent living community.

Requirements

High school diploma or equivalent preferred.
Previous housekeeping experience preferred, ideally in healthcare, hospitality, or senior living.
Knowledge of proper cleaning techniques, chemical safety, and infection-control practices.
Ability to work independently and as part of a team.
Strong attention to detail and time-management skills.
Good communication and interpersonal skills for interacting with residents and staff.

Nice To Haves

High school diploma or equivalent.
Previous housekeeping experience, ideally in healthcare, hospitality, or senior living.

Responsibilities

Perform routine cleaning tasks, including dusting, vacuuming, sweeping, mopping, and sanitizing surfaces.
Clean and disinfect resident apartments, bathrooms, kitchens, and common areas according to established schedules.
Change bed linens, make beds, and replenish towels and supplies as needed.
Safely operate housekeeping equipment, such as vacuums and floor machines, and report malfunctions.
Properly handle, label, and store cleaning chemicals in accordance with safety standards.
Assist with laundry services, including washing, drying, folding, and distribution, as required.
Remove trash and recyclables from resident apartments and community areas.
Promptly report maintenance or safety issues to the supervisor.
Follow infection-control, safety, and sanitation policies.
Support special cleaning projects and community events as assigned.
Respond promptly and effectively to housekeeping requests or concerns from residents, staff, or visitors.
Uphold Wingate’s “Five Star” customer service approach.
Perform duties efficiently within allotted time.
Attend in-service educational programs.
Adhere to company policies, procedures, and standards of conduct.
Understand the facility’s fire and disaster plans and follow established procedures during drills and emergencies.
Report known or suspected violations of policies, procedures, regulations, or standards of conduct to appropriate managers.
Perform additional duties as assigned.