Housekeeper Part Time-101020

ESA Management•Novi, MI

15d

About The Position

The Housekeeper demonstrates a strong commitment to providing the best possible experience for guests and associates. The position cleans assigned guest rooms in accordance with company guidelines, standards, policies, and procedures, and helps maintain overall hotel cleanliness. The Housekeeper also maintains housekeeping carts, cart rooms, and laundry areas; reports maintenance issues and guest property left in check-out rooms; and responds to guest requests when reasonable and practical. The role includes required and annual Extended Stay University training, compliance with safety and security procedures, and other duties assigned by management.

Requirements

Understand instructions, policies, and guidelines, and communicate effectively with the manager and staff.
Understand and follow guidelines, adhere to time objectives and productivity measurements, and meet similar company standards and expectations.
Apply good judgment at all times.
No prior experience or training is necessary.

Responsibilities

Demonstrate and promote a 100% commitment to providing the best possible experience for guests and associates.
Clean assigned guest rooms according to company standards, policies, and procedures.
Maintain housekeeping carts, cart rooms, and laundry areas to company standards while in use.
Stock carts and cart rooms when necessary or as directed by management.
Report maintenance issues directly to the front desk and/or manager on duty.
Report guest property remaining in a check-out room directly to the front desk and manager on duty.
Assist with and provide reasonable accommodation in response to guest requests whenever possible and practical.
Comply with all safety and security policies and procedures.
Complete all required and annual Extended Stay University training.
Clean other hotel areas as assigned, including associate breakrooms, guest laundry, fitness rooms, vending areas, stairwells, and common areas.
Maintain overall hotel cleanliness.
Perform other duties as assigned by the management team.