Housekeeper

Drury Hotels • West Des Moines, IA

13d • Onsite

About The Position

Drury Hotels is hiring full-time and part-time Housekeepers at its Drury Inn & Suites in West Des Moines, Iowa. The role helps create a clean, welcoming environment and memorable guest experiences by cleaning guest rooms to established standards and providing courteous assistance to guests. Housekeepers work as part of a customer-focused team and may be asked to assist with laundry or cleaning public areas as needed. The hotel operates seven days a week, and working Saturdays and Sundays may be required.

The starting rate is $17.15 per hour. The position offers quarterly bonuses of up to $3,200 annually based on hotel results. No prior cleaning experience is required; previous cleaning experience is helpful but not necessary. The role requires knowledge and abilities equivalent to completing two years of high school.

Requirements

• Ability to follow verbal and written instructions.
• Knowledge of cleaning procedures and cleaning supplies.
• Ability to work without direct supervision.
• Ability to provide excellent customer service and maintain a positive, solution-oriented attitude.
• Mental abilities equivalent to completing two years of high school.
• Ability to walk and stand throughout the work shift.
• Ability to push, vacuum, reach, stretch, and bend during daily work activities.
• Ability to intermittently lift 25–35 pounds during the workday.
• Working Saturdays and Sundays may be required.

Nice To Haves

• Previous cleaning experience is helpful but not required.

Responsibilities

• Perform hotel housekeeping services to keep guest rooms clean according to established standards.
• Visually inspect rooms to help identify maintenance needs.
• Assist guests by providing requested linens, towels, amenities, or information.
• Respond promptly and efficiently to guest requests, inquiries, and complaints with friendly, courteous service.
• Help with laundry or cleaning public areas when needed.
• Contribute to a positive work environment for team members and guests.
• Work cooperatively with other hotel departments.

Benefits

• Quarterly bonus opportunity of up to $3,200 annually, based on hotel results.
• Flexible scheduling.
• Paid time off.
• Hotel discounts and free room nights.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• Prescription coverage.
• Life insurance.
• Disability coverage.
• Team Member Assistance Program.
• Company-matched 401(k).
• Mentorship, cross-training, development plans, and management training.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED