Housekeeper

Brookdale Senior Living Inc.•High Point, NC

11d

About The Position

The Housekeeper cleans and sanitizes public areas and residents’ apartments to help maintain a positive, comfortable community environment. The role includes routine and deep cleaning, interacting with residents and guests courteously, respecting residents’ privacy and belongings, and reporting health concerns to management as appropriate. The Housekeeper follows cleaning and safety procedures, participates in training, and responds to resident emergencies according to established protocols. Duties may also include assisting with disaster management and evacuations. The position may require occasional weekend, evening, or night work to ensure shift coverage and on-call availability as needed.

Requirements

Ability to follow written or verbal instructions and complete repetitive, well-defined duties.
Ability to respect residents’ privacy and refrain from discussing their personal situations or problems.
Willingness and ability to communicate with residents with varying levels of functioning and different personalities.
Ability to complete cleaning tasks in a timely, effective, and efficient manner.
Ability to lift up to 50 pounds.
Ability to perform duties involving standing, walking, sitting, handling or feeling with hands and fingers, reaching, climbing or balancing, stooping, kneeling, crouching, crawling, talking, hearing, and vision.

Nice To Haves

High school diploma or General Education Diploma (GED).
Prior experience in housekeeping or cleaning.

Responsibilities

Clean, polish, and sanitize gathering and public spaces, including lobbies, halls, stairwells, activity rooms, dining rooms, and elevators.
Clean floors using appropriate methods such as sweeping, dusting, mopping, stripping, waxing, buffing, and disinfecting; set up and remove caution and safety signs as appropriate.
Clean carpets by vacuuming, shampooing, deodorizing, and disinfecting.
Remove dirt, dust, grease, and film from surfaces using proper cleaning and disinfecting solutions; handle and label hazardous cleaning supplies according to procedures.
Clean public restrooms, including washing, sanitizing, and polishing fixtures and removing water marks.
Conduct deep cleaning of apartments, furniture, window treatments, and designated community areas according to assigned timeframes and business needs.
Perform basic apartment cleaning, including cleaning bathroom fixtures and floors, wiping kitchen surfaces, cleaning appliances, vacuuming, and dusting.
Respect residents’ privacy and belongings; remove and return bed linens for cleaning and make beds with clean linens according to residents’ preferences.
Log cleaning activities as required by procedures.
Interact with residents and guests in a friendly and courteous manner, provide assistance and directions, and give residents meaningful attention.
Communicate concerns about residents’ health to management as appropriate.
Attend and participate in scheduled or directed in-service classes and on-the-job training.
Respond to resident emergencies by contacting appropriate internal or external parties according to protocol.
Assist with disaster management and evacuation activities when needed.

Benefits

Medical, dental, and vision insurance for eligible part-time and full-time associates.
401(k).
Associate assistance program.
Employee discounts.
Referral program.
Early access to earned wages for hourly associates outside California.
Optional voluntary benefits, including identity theft protection and pet insurance.
Paid time off for eligible full-time associates.
Paid holidays for eligible full-time associates.
Company-provided life insurance for eligible full-time associates.
Adoption benefit for eligible full-time associates.
Short- and long-term disability for eligible full-time associates.
Flexible Spending Accounts for eligible full-time associates.
Health Savings Account for eligible full-time associates.
Optional life and dependent life insurance for eligible full-time associates.
Optional voluntary benefits, including accident, critical illness, hospital indemnity insurance, and legal plan, for eligible full-time associates.
Tuition reimbursement for eligible full-time associates.
Qualified associates who have been with the company for at least one year may receive an advance of naturalization application fees, up to $725, less applicable taxes and withholding.