Housekeeper
About The Position
The Housekeeper performs daily cleaning duties for an assigned slate of rooms at the Cove on Ormond Beach, helping guests create enjoyable vacation memories. The role involves preparing rooms to established standards, communicating with guests and team members, responding professionally to reasonable requests and complaints, and maintaining housekeeping equipment, tools, and supplies. Paid training is provided. Schedules are assigned upon hire and may include a variety of shifts, weekends, and holidays. Shift times range from 8:30 a.m. to 5:00 p.m. or 9:00 a.m. to 5:30 p.m.
Requirements
- Previous experience as a cleaner or housekeeper.
- Ability to work with little supervision.
- Customer service experience.
- Organizational and time management skills.
Responsibilities
- Communicate in a friendly and effective manner with dispatch, team members, and guests to support guest and owner satisfaction.
- Prepare rooms for guests according to established standards.
- Notify superiors of damage, deficits, and disturbances.
- Handle reasonable complaints and requests with professionalism and patience.
- Ensure the appropriate maintenance of housekeeping equipment and tools.
- Maintain inventory of tools and supplies used in housekeeping activities.
Benefits
- Day 1 eligibility for medical, dental, and vision benefits.
- Recognition programs and rewards.
- Travel discounts program.
- Paid vacation and paid sick days.
- Employee Assistance Program supporting physical and mental wellbeing.
- 401(k) program with company match.
- Tuition reimbursement programs.
- Employee stock purchase program.
- Learning and advancement opportunities.
- Paid training.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
