LOD - Housekeeper

Wintergreen Pacific LLC • Nellysford, VA

4h • $0 - $17 • Onsite

About The Position

The Housekeeper is responsible for cleaning all rental units to the standards set by Wintergreen. This includes removing and remaking beds, cleaning all living spaces, bedrooms, kitchens, and bathrooms appropriately, and ensuring condos are cleaned to specifications. The role also involves keeping records of unit statuses, communicating with supervisors, and assisting guests, owners, and co-workers as needed. Additional duties may include cleaning corridors, lobbies, stairways, elevators, and lounges, distributing linen and supplies, restocking room amenities, inspecting mattresses, storing laundry, checking appliances, realigning furniture, responding to guest queries and housekeeping issues, and ensuring the confidentiality and security of guest rooms, all while following company safety and security procedures.

Requirements

• Must have the ability to work at a rapid pace
• Must be able to communicate effectively with supervisor, desk personnel and all guests
• Attention to detail with customer focus, reliable and adaptable
• Planning and organizing
• Strong team player
• Integrity and honesty
• High energy levels
• Knowledge of cleaning and sanitation products, techniques and methods
• Knowledge of cleaning sensitive materials
• Working knowledge of operating cleaning equipment
• Must have own transportation

Nice To Haves

• GED or High School Diploma preferred

Responsibilities

• Ensure condominiums are cleaned according to specifications and guidelines
• Remove linen and remake beds, clean all living space, kitchens, and bathrooms appropriately
• Maintain written records of unit statuses
• Assist guests, owners and co-workers as needed with any requests
• Use caution in the handling and use of all cleaning chemicals
• Be aware of hazards such as hot water, broken glass items, electrical appliances, fireplaces and all sharp objects
• Upon arrival to work, report to Housekeeping Department; collect container which contains all cleaning products
• Review daily assignments, ask supervisor if there are questions regarding assignment
• When cleaning a stayover unit: make beds, clean bathroom, change towels, remove dirty linen in pillow case, load and start dishwasher, vacuum all rooms
• When cleaning a check in: strip all dirty linens, request linen order if no closet is available, load and start dishwasher, thoroughly clean bathrooms and replace all linens, tissues, amenities and toilet tissue
• Check and clean kitchen; including cabinets, icebox and stove
• Unload dishwasher, check for water spots, dry dishes where necessary and put away
• Sweep and mop floors
• Dust all furniture, tops of pictures and vacuum under furniture
• Walls, baseboards, medicine cabinets, under sinks, sliding glass doors and their tracks should all be wiped and orderly
• Clean and tidy fireplace area
• Ensure unit is secure and locked. Close all windows and doors fully
• Annual cleaning is done once a year and has specific duties assigned
• Respond to desk attendant inquiries as necessary
• Report property damages
• Clean corridors, lobbies, stairways, elevators and lounges as well as guest rooms
• Distribute linen, towels and room supplies using wheeled carts or by hand
• Restock room supplies such as drinking glasses, soaps, shampoos, writing supplies, mini bar
• Inspect and turn mattresses regularly
• Store all dirty laundry in line with company policy
• Check all appliances in rooms are in working order
• Realign furniture and amenities according to prescribed layout
• Respond to guest queries and requests
• Respond to calls for housekeeping problems such as spills, broken glasses
• Ensure confidentiality and security of guest rooms
• Follow all company safety and security procedures

Benefits

• Medical
• Dental
• Vision
• Life Insurance
• Short and Long Term Disability Insurances
• Paid Time Off
• 401K plan
• Recreational Benefit Package offers associates free and/or discounted resort activities, services and products

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED