Housekeeper

Hilton Grand Vacations • Myrtle Beach, SC

17d

About The Position

The Housekeeper provides essential housekeeping services to ensure rooms and halls are clean and cared for according to standards. The role includes communicating effectively with dispatch, Team Members, and guests to support a positive experience for owners and guests. Housekeepers also report damage, deficits, or disturbances, address reasonable complaints and requests professionally, maintain housekeeping equipment and tools, and keep an inventory of supplies used in housekeeping activities.

Hilton Grand Vacations describes itself as a leading vacation ownership company focused on helping owners and guests enjoy memorable vacations. The company highlights its work-life balance culture and family-friendly benefits, and states that it is an equal opportunity employer that provides reasonable accommodations to individuals with disabilities during the hiring process and at work.

Requirements

• Previous experience as a Cleaner or Housekeeper.
• Ability to work with little supervision.
• Customer service experience.
• Organizational and time management skills.

Responsibilities

• Make beds, replenish linens, change and arrange towels, restock toilet supplies, dust, clean rooms and halls, and vacuum.
• Communicate in a friendly and effective manner with dispatch, Team Members, and guests.
• Ensure rooms are cared for and inspected according to standards.
• Notify superiors of damage, deficits, and disturbances.
• Handle reasonable complaints and requests with professionalism and patience.
• Maintain housekeeping equipment and tools appropriately.
• Maintain an inventory of tools and supplies used in housekeeping activities.

Benefits

• Competitive base pay.
• Quarterly bonus eligibility.
• Benefits beginning on day one.
• Daily Pay access to earned pay before payday.
• Recognition programs and rewards.
• Discounted Hilton hotel rates worldwide.
• 401(k) program with company match.
• Employee stock purchase program.
• Paid holidays, sick days, and a generous paid time off program.
• Tuition reimbursement.
• Learning and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed