Housekeeper

Hilton Grand Vacations • Myrtle Beach, SC

20d

About The Position

As a Housekeeper at Hilton Grand Vacations, you will perform essential housekeeping duties to help ensure rooms and shared areas meet established standards. You will communicate with dispatch, Team Members, and guests, respond professionally to reasonable requests and complaints, and help maintain housekeeping equipment, tools, and supplies. Hilton Grand Vacations is a vacation ownership company focused on helping Owners and Guests enjoy memorable vacations.

Requirements

• Previous experience as a cleaner or housekeeper.
• Ability to work with little supervision.
• Customer service experience.
• Organizational and time management skills.

Responsibilities

• Make beds; replenish linens; change and arrange towels; restock toilet supplies; dust; clean rooms and halls; and vacuum.
• Communicate in a friendly and effective manner with dispatch, Team Members, and guests to support guest and owner satisfaction.
• Ensure rooms are cared for and inspected according to standards.
• Notify superiors of damage, deficits, and disturbances.
• Handle reasonable complaints and requests with professionalism and patience.
• Maintain housekeeping equipment and tools appropriately.
• Maintain inventory of tools and supplies used in housekeeping activities.

Benefits

• Day 1 eligibility for health benefits, including medical, dental, and vision coverage.
• Recognition programs and rewards.
• Travel discounts program.
• Paid vacation and paid sick days.
• Employee Assistance Program supporting physical and mental wellbeing.
• 401(k) program with company match.
• Tuition reimbursement programs.
• Employee stock purchase program.
• Learning and advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed