Housekeeper (Full-Time)

Ronald McDonald House Charities of Greater Cincinnati•Cincinnati, OH

34d•Onsite

About The Position

The housekeeper position is responsible for maintaining the high standard of cleanliness throughout the House. They will be responsible for cleaning hallways, floors, and emptying trash. They will also be responsible for cleaning common areas and laundry/linen service as needed. As part of the housekeeping team, this role may include other general cleaning duties, including cleaning rooms and/or other project work. The housekeeper will identify and communicate any maintenance or safety issues. The housekeeper will monitor and stock and maintain inventory of supplies including cleaning supplies and linens and will give guidance and support to House volunteers.

Requirements

At least 1-year of related experience, including experience with a variety of cleaning products and tools.
Strong time management skills and proven history of workplace punctuality.
Self-directed and motivated.
Attention to detail and meticulous use of proper safety procedures.
Good interpersonal and communication skills.
Ability to work in a fast-paced, ever-changing environment.
Reliable
Attention to detail
Flexible; Able to manage multiple tasks simultaneously
Self-starter
Effective verbal communication skills
Compassionate
Personable and professional demeanor
Team player

Nice To Haves

Passionate about what we do.
Reliable and proud of your work.
Meticulous about detail and accuracy while working effectively in a fast-paced environment.
Enjoy building relationships with a diverse group of people.
Upbeat and professional demeanor.
Timely, great at prioritizing, and multi-tasking.
Good communication skills.
Highly motivated and a self-starter.
Have a service mentality.
Want to love what you do and make an impact!

Responsibilities

Cleaning hallways, floors, and emptying trash.
Cleaning common areas and laundry/linen service as needed.
General cleaning duties, including cleaning rooms and/or other project work.
Identify and communicate any maintenance or safety issues.
Monitor and stock and maintain inventory of supplies including cleaning supplies and linens.
Give guidance and support to House volunteers.
Foster a home-like environment that supports families in medical crisis, often dealing with sensitive, difficult and stressful situations.
Exceed guest’s expectations by acknowledging all guests with a friendly attitude while anticipating and responding promptly to guest needs.
Ensure all operational and safety procedures are properly followed in the day-to-day execution of work.
Use cleaning chemicals and equipment following all specified instructions and safety precautions.
Provide comfort to our families by maintaining a high standard of cleanliness in all areas of our House.
Thoroughly and accurately complete daily and weekly cleaning task lists.
Communicate with the manager on duty to determine daily needs, including but not limited to sweeping and mopping, emptying trash on the interior and exterior, cleaning guest rooms, cleaning public restrooms, cleaning common areas, cleaning kitchens and dining areas, and laundry.
Contribute to the House team efforts by setting and meeting performance goals, maintaining positive, supportive and flexible working relationships with fellow staff and volunteers in our mutual pursuit of providing comfort and care to families of seriously ill or injured children being served by our facility.
Attend staff meetings.
Represent our House and culture in all interactions with guest families, volunteers, hospital staff and community members.
Maintain inventory of House supplies including linens, cleaning supplies, and other in-room items by monitoring supply usage, restocking levels, and submitting order requests to appropriate staff.
Effectively communicate facility issues, areas of concern, damages, or deficits to the Housekeeping Manager or Guest Services Manager on duty and facilities team.
Provide thoughtful leadership, assistance, and guidance to our devoted House volunteers.
Execute other House responsibilities as requested by the Housekeeping Manager, Guest Services Director, COO, lead guest services managers, facilities team, or the guest services manager on duty.