Housekeeper

Drury Hotels • Nashville, TN

23d • Onsite

About The Position

Drury Hotels is hiring full-time and part-time Housekeepers at the Drury Plaza Hotel in Antioch, Tennessee. Housekeepers help create a clean, welcoming environment and memorable guest experiences by cleaning guest rooms to established standards, identifying maintenance needs, and responding courteously to guest requests. Duties may also include helping with laundry or cleaning public areas when needed. The role requires following verbal and written instructions, working without direct supervision, and providing friendly customer service. The hotel operates seven days a week; Saturday and Sunday work may be required.

Requirements

• Knowledge, skills, and mental ability equivalent to completing two years of high school.
• Ability to follow verbal and written instructions.
• Knowledge of cleaning procedures and supplies.
• Ability to work without direct supervision.
• Positive, solutions-oriented attitude and dedication to excellent customer service.
• Ability to walk and stand throughout the work shift.
• Ability to push, vacuum, reach, stretch, and bend during daily work.
• Ability to intermittently lift 25–35 pounds during the workday.

Nice To Haves

• Previous cleaning experience is helpful but not required.

Responsibilities

• Clean guest rooms to established standards using hotel cleaning procedures and supplies.
• Visually inspect rooms to help identify maintenance needs.
• Provide guests with requested linens, towels, amenities, or information.
• Help with laundry or clean public areas when needed.
• Respond promptly and courteously to guest requests, questions, and complaints using a Service +1 attitude.
• Contribute to a positive working environment for team members and guests.

Benefits

• Quarterly bonus opportunity of up to $3,200 annually, based on hotel results.
• Flexible scheduling.
• Paid time off.
• Hotel discounts and free room nights.
• Medical, dental, vision, prescription, life, and disability insurance.
• Team Member Assistance Program.
• Company-matched 401(k).
• Mentorship, cross-training, development plans, and management training.
• Career advancement through a promote-from-within culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED