About The Position

MasterCorp, Inc. is seeking passionate and driven individuals to join their team as Housekeepers. This role is responsible for consistently meeting quality and timeliness standards in the cleaning of resort property units, ensuring adherence to the company's mission statement and values. The position offers competitive pay, including a piece-rate option designed to reward efficiency, and a full benefits package. MasterCorp is a leader in hospitality services with over 40 years of experience, known for its expertise, quality, and commitment to excellence. They foster a 'People Proud' culture guided by core values of Integrity, Respect, Dependability, Pride, and Quality, believing their associates are more than a team – they are family.

Requirements

  • Must be able to pass a background check
  • Weekends are mandatory
  • Must be authorized to work in the US
  • Previous experience in housekeeping preferred, but not required
  • Must be able to lift 25 pounds (with or without accommodation)
  • Ability to make decisions
  • Planning and scheduling capabilities
  • Ability to read, write and do basic math
  • Personal timeliness be prompt with all assignments
  • A passion for cleanliness
  • Strong work ethic
  • Ability to learn and change behavior
  • Work irregular hours

Responsibilities

  • Maintain a high standard of excellence
  • Strip units of soiled linens
  • Remove trash from units
  • Clean units including but not limited to bedrooms, bathrooms, kitchens, living rooms, closets, and decks
  • Report clean units as vacant and ready for inspection
  • Report unit maintenance issues as per company procedure
  • Report damaged, dirty or stained carpets, drapes, furniture, and linens
  • Report missing inventory and supplies to Supervisor
  • Perform weekly guest services cleans as directed
  • Assist in maintaining the cleanliness and organization of storage closets
  • Attend all training sessions and perform practical application of training
  • Ensure a safe working environment
  • Assist in solving guest complaints promptly
  • Maintain a high sense of urgency so units are turned on time

Benefits

  • Competitive Pay at All Levels
  • Piece Rate Pay – designed to reward efficiency and timeliness!
  • 401(k) Retirement Plan with Company Matching
  • Paid Vacation and Sick Time
  • Medical, Dental and Vision Benefits
  • Company-Paid Life Insurance and Short-Term Disability
  • Tuition Reimbursement
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