Housekeeper

Churchill Downs Incorporated•Village of Waterloo, NY
•$24 - $27•Onsite

About The Position

The Housekeeper ensures proper cleaning of guest room floors, bathrooms, beds, and general areas. The role is responsible for cleaning guest rooms during scheduled times, responding to guest requests for amenities, and maintaining room cleanliness while minimizing disruption to guests. The employee follows company policies and procedures and performs duties in compliance with applicable laws and regulations.

Requirements

  • Communicate effectively with Team Members at all levels, guests, and outside contacts.
  • Work effectively in a fast-paced environment.
  • Move around all work areas effectively and efficiently.
  • Work long hours, including nights, weekends, and holidays.
  • Ability to hear, speak, and see; stand, stoop, bend, reach, and walk; and lift 30 lbs.
  • Ability to understand and communicate verbally and in writing in English.
  • Ability to follow directions.

Responsibilities

  • Clean guest rooms during scheduled cleaning times.
  • Respond to guest requests for amenities.
  • Vacuum floors, clean bathrooms, make beds, and dust rooms according to company policies and procedures.
  • Ensure guest satisfaction with room cleanliness while minimizing disruption to the guest experience.
  • Attend required casino training sessions and obtain required licenses.
  • Perform duties in compliance with local laws and regulations and follow department ordinances, policies, and procedures.
  • Take necessary steps to ensure minors are not permitted to gamble or loiter in gambling areas, consume alcoholic beverages, or purchase tobacco.
  • Adhere to Internal Control Procedures and Policies.
  • Report illegal activity to Security or appropriate levels of Management.
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