Housekeeper

TPG Hotels & Resorts•Tallahassee, FL

About The Position

The Room Attendant is a member of the hospitality team responsible for maintaining cleanliness, order, and a welcoming atmosphere in guest rooms, public areas, and other designated spaces. The role contributes to guest satisfaction and a positive guest experience by cleaning and sanitizing rooms and bathrooms, replenishing supplies, caring for floors, and responding courteously to guests. The attendant also reports maintenance needs and found items, respects guest privacy, and follows security and safety procedures.

Requirements

  • Attention to detail and thoroughness.
  • Knowledge of proper cleaning techniques, chemicals, and equipment.
  • Ability to work independently and efficiently.
  • Strong communication skills for interacting with guests and team members.
  • Basic understanding of safety and sanitation practices.
  • Flexibility to work nights, weekends, and holidays as needed.
  • Ability to perform physical tasks including extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting up to 50 pounds.
  • Follow basic safety precautions and use applicable protective equipment.

Nice To Haves

  • Previous experience in housekeeping or a related role.

Responsibilities

  • Clean and tidy guest rooms according to established standards, including dusting, vacuuming, changing linens, and making beds.
  • Thoroughly clean and sanitize bathrooms, including fixtures, surfaces, and amenities.
  • Dust and wipe down furniture, surfaces, and decorative items in guest rooms and public areas.
  • Refill guest-room supplies such as toiletries, towels, and linens.
  • Empty trash bins and replace liners in guest rooms and common areas.
  • Sweep, mop, and vacuum floors in guest rooms, hallways, and public spaces.
  • Identify and report maintenance or repair needs to appropriate personnel.
  • Report lost items found in guest rooms and public areas to the supervisor.
  • Interact professionally and courteously with guests and respond to requests and inquiries as needed.
  • Respect guest privacy and maintain security standards by following established procedures.
  • Complete assigned rooms and other tasks efficiently, work independently, and organize housekeeping carts.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Disability insurance
  • Supplemental life insurance
  • Flexible spending accounts
  • 401(k) retirement plan with company match
  • Paid time off
  • Vacation
  • Paid holidays
  • Employee Assistance Program
  • Hotel discounts at properties in the TPG portfolio
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