Housekeeper

MCR•Tulsa, OK
•$13 - $15•Onsite

About The Position

The Housekeeper is responsible for cleaning and preparing guest rooms, hallways, and public areas at the hotel. The role includes preparing and stocking the assigned work cart, attending the morning stand-up meeting, and folding or assisting with dirty linen in the housekeeping laundry room. Housekeepers clean and restock the assigned number of guest rooms each shift and may complete additional projects in storage rooms, public spaces, guest laundry, or rooms requiring deep cleaning. All team members are expected to help maintain clean, organized, and safe areas throughout the hotel, provide friendly service to guests, and contribute to a welcoming and effective workplace. The Housekeeper is expected to follow established guidelines and procedures, complete operational checklists accurately and on time, communicate professionally, and be willing to help beyond traditional role boundaries when needed. The position requires a varied schedule that may include evenings, nights, weekends, and holidays.

Requirements

  • Must be at least 18 years of age.
  • A positive, can-do attitude and willingness to learn.
  • Ability to understand and follow established guidelines and procedures.
  • Ability to work well in stressful, high-pressure situations.
  • Effective listening and conflict-resolution skills, including understanding, clarifying, and resolving concerns raised by co-workers and guests.
  • Ability to convey information and ideas clearly.
  • Desire to serve guests and provide hospitality.
  • Willingness to work a varied schedule that may include evenings, nights, weekends, and holidays.
  • Ability to meet the physical demands of the role, including stooping, climbing, balancing, kneeling, crawling, standing for sustained periods, walking, repetitive hand and wrist motions, and lifting housekeeping items such as linens, trash, or vacuums.

Nice To Haves

  • Experience in hospitality, service, a consumer-facing franchise, or a related field is preferred.

Responsibilities

  • Clean and prepare guest rooms, hallways, and public areas.
  • Complete pre-cleaning duties, including stocking room supplies and tools on the assigned work cart.
  • Attend the morning stand-up meeting.
  • Fold and/or assist with dirty linen in the housekeeping laundry room.
  • Thoroughly clean and restock the assigned number of guest rooms each shift.
  • Complete additional cleaning projects as assigned, including work in storage rooms, public spaces, guest laundry, and rooms requiring deep cleaning.
  • Help keep front- and back-of-house areas clean, organized, and safe.
  • Greet guests warmly while cleaning and contribute to guest satisfaction.
  • Complete operational checklists accurately and at designated times.
  • Communicate clearly and professionally with team members and support effective shift handovers.
  • Follow supervisor instructions, arrive and clock in on time, follow scheduled break procedures, and provide sufficient notice when calling out.

Benefits

  • Hotel discounts
  • Weekly pay
  • Paid time off
  • Retirement options
  • Referral bonuses
  • Career advancement and upward mobility
  • Health insurance, available after 30 days of employment for full-time team members
  • Dental insurance, available after 30 days of employment for full-time team members
  • Vision insurance, available after 30 days of employment for full-time team members
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