Housekeeper

Good Hospitality Services•Valparaiso, IN

About The Position

Cleans guest rooms, hallways, and other assigned areas while maintaining established quality standards. The Housekeeper follows standard operating procedures, completes room assignments and related records, reports discrepancies and maintenance needs, and maintains housekeeping equipment and supplies. The role also requires compliance with company policies and safety standards, attendance at staff meetings, and wearing a clean, pressed uniform.

Responsibilities

  • Report to work on time when scheduled.
  • Receive room assignments and keys from the Executive Housekeeper.
  • Obtain the housekeeping cart from the storage room and verify that it is properly stocked.
  • Clean assigned rooms in accordance with standard operating procedures, including dusting, vacuuming, changing linens, and restocking paper and soap supplies.
  • Complete stayover rooms with the visual mindset of a checkout, while accounting for guest belongings in the room.
  • Complete the room assignment sheet, recording completed rooms and special comments.
  • Complete Maintenance Work Orders for rooms needing repairs.
  • Vacuum hallways in the assigned section of rooms.
  • Collect soiled linens and deliver them to the laundry room.
  • Complete most assigned room checks before 3:00 p.m.; exceptions may apply.
  • Report discrepancies to the Executive Housekeeper.
  • Restock the housekeeping cart, maintain and organize the cart and housekeeping closet in an orderly fashion, and return the cart to storage.
  • Deep-clean guest rooms according to standard operating procedures as assigned.
  • Return keys and the room assignment sheet to the Executive Housekeeper and obtain approval to clock out.
  • Comply with company policies, practices, procedures, and safety standards.
  • Wear a clean, pressed uniform.
  • Attend and participate in all staff meetings.
  • Perform other duties as assigned.
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