Housekeeper
About The Position
The Housekeeper responds to requests from guests and other departments, prepares and transports a supply cart to assigned areas, and enters guest rooms according to access and vacancy procedures. The role refreshes guest amenities, replaces linens and towels, makes beds, cleans bathrooms, removes trash, soiled linen and room-service items, and checks that room appliances are present and working. It also involves straightening and dusting furnishings, polishing surfaces, removing marks, vacuuming carpets, and performing other floor-care duties in guest rooms and hallways. The Housekeeper follows company, safety, and security procedures; reports maintenance issues, hazards, accidents, and injuries; completes required safety training; and stores flammable materials appropriately. The role maintains a clean, professional appearance and the confidentiality of proprietary information, welcomes guests, anticipates and addresses service needs, communicates professionally, supports team goals, and meets quality standards. The employee performs other reasonable duties as requested by supervisors.
Requirements
- No related work experience is required.
- No supervisory experience is required.
- No license or certification is required.
- Ability to move, lift, carry, and place objects weighing up to 25 pounds without assistance and objects over 25 pounds with assistance.
- Ability to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces.
- Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
- Ability to stand, sit, kneel, or walk for an extended period across an entire work shift.
- Ability to grasp, turn, and manipulate objects of varying sizes and weights, requiring fine motor skills and hand-eye coordination.
Responsibilities
- Respond promptly to requests from guests and other departments.
- Fill a supply cart and transport it to the assigned area.
- Enter guest rooms using established access procedures and confirm vacancy before entering.
- Replace guest amenities and supplies, dirty linens, and terry with clean items; make beds and fold terry.
- Clean bathrooms and remove trash, dirty linen, and room-service items.
- Check that room appliances are present and working.
- Straighten desk items, furniture, and appliances; dust and polish surfaces and remove marks from walls and furnishings.
- Vacuum carpets and perform floor-care duties in guest rooms and hallways.
- Follow company, safety, and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials.
- Maintain a clean and professional uniform and appearance and protect confidential proprietary information.
- Welcome and acknowledge guests, anticipate and address their service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
- Communicate clearly and professionally, support team goals, and adhere to quality expectations and standards.
- Perform other reasonable job duties as requested by supervisors.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
