Housekeeper

RIT Inn and Conference Center•Town of Henrietta, NY

2d•Onsite

About The Position

The RIT Inn & Conference Center, managed by Gunther & Associates, LLC, is a premier hotel in Rochester, New York. They are committed to satisfying customers, working collaboratively, and providing career development opportunities. This role is responsible for cleaning and servicing assigned guestrooms, while assisting in maintaining the cleanliness of the public areas of the hotel according to established standards and procedures. Special emphasis is placed on accommodating guest preferences, flexibility with work assignments, efficiency, quality, and social demeanor that contributes to a hospitable environment.

Requirements

Open availability required, including weekends.
Previous housekeeping experience preferred.

Responsibilities

Always engage guests, coworkers, and managers in a professional, respectful and cordial manner.
Provide pleasant and professional services to all hotel guests.
Clean assigned guestrooms and replenish guest amenities and supplies according to department policies and procedures.
Report and turn in lost and found items according to the hotel policy.
Prepare a list of work orders for any items in guest rooms or public areas that need the attention of the maintenance department.
Maintain a clean and organized supply cart at all times.
Maintain housekeeping storage/cart closets (supply levels, organization and cleanliness).
Operate and maintain housekeeping equipment such as vacuum cleaner, housekeeping carts, mop unit, etc.
Properly maintain all work equipment, tools, and supplies.
Maintain the cleanliness of the laundry room to include associate rest rooms/locker rooms.
Deliver cots, cribs, and other guest related supplies upon request from Manager/Supervisor.
Perform special deep cleaning tasks as assigned, by Managers/Supervisors.
Clean assigned public areas to include: hotel lobby, corridors, offices, Charades, Quiet Lounge, Banquet Areas, Pool facilities, entranceways, elevators, public restrooms and Fitness Room) as assigned.
Removal of trash from refuse areas in the student areas of the hotel as assigned.
Respond to guest requests and inquiries with appropriate level of sensitivity and immediacy within 10 minutes of request.
Comply with all department, hotel, and company policies and procedures.
Perform any job within the housekeeping department (houseman, laundry attendant, lobby attendant).