Casino Housekeeper - Full Time

Mistequa Casino Hotel•Chewelah, WA

2d•Onsite

About The Position

Responsible for attending to the cleaning and stocking needs of assigned areas of the property. Must be willing to work with all regulatory agencies, i.e., Gaming Commission, State, and Federal. Must learn and ensure procedures are being followed per the departments' cleaning schedules. Must adhere to the Mistequa Casino Hotel Team Member Handbook. Must adhere to our SMILE service standards and Core Values by providing excellent guest service. Maintain a positive and productive attitude with guests as well as fellow team members.

Requirements

Must be 18 years of age.
Must be able to multi-task.
Excellent Guest Service skills.
Ability to work independently and use good judgment.
Must be 18 years of age to obtain and maintain a License D with Spokane Tribal Gaming Commission.
Attend required training sessions offered by the Casinos.
Perform the duties described in compliance with local laws and regulations.
Take the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco.
Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the team member's department.
Consult Internal Control Procedures and Policy Manuals for guidance.
Report illegal activity to Security or the appropriate levels of Management.
ALL EMPLOYEES ARE REQUIRED TO SUBMIT TO A PRE-EMPLOYMENT DRUG TEST, AND AT RANDOM FOLLOWING EMPLOYMENT

Nice To Haves

High School diploma or (GED) preferred.

Responsibilities

Dusts, sweeps, mops, scrubs, vacuum, and clean assigned areas.
Sweeps stairwells, parking lot, and other areas, and attends to other special projects, as requested.
Cleans and power washes driveway entrance, as requested.
Responsible for checking the parking lot and the entrance to the casino for any safety violations.
Cleans rugs, carpets and upholstered furniture and window blinds as needed.
Empties wastebaskets; empties and cleans ashtrays.
Transports trash and dirty linens to designated areas.
Assists in the minor maintenance in public areas, such as: changing light bulbs, unplugging toilets, etc., and reports problems that need further attention to the Facilities Manager, Housekeeping supervisor, or Shift Manager on duty.
Re-stocks paper supplies, chemical supplies in bottles, and maintains washroom supplies.
Stocks and maintains housekeeping storage rooms.
Routinely inspects work areas, identifying potential problems or repair needs, and notifying the Facilities Manager of maintenance to be scheduled.
Drop Tips to Cage at end of each day.
Responsible for staying up to date with current Casino promotions and events to communicate information to guests.
Facilitates the flow of information throughout the department by attending regularly scheduled meetings.
Ensure lost and found items are delivered to the security office.
Assist in maintaining floor security by notifying Management and Security of suspicious activity.
Must be able to work shift work, holidays, weekends, and special events.
Other duties as assigned.