Housekeeper - Hilton Vacation Club Los Abrigados Resort Sedona

MasterCorp, Inc.•Sedona, AZ

4d•Onsite

About The Position

Responsible for consistently meeting quality and timeliness standards in the cleaning of resort property units. A Housekeeper must ensure they follow the company mission statement and values. MasterCorp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, MasterCorp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. With over 40 years of experience, MasterCorp is a leader in hospitality services, renowned for our expertise, quality, and commitment to excellence. We provide a comprehensive range of services, including Housekeeping; Commercial Facility Maintenance and Janitorial; Floor Care; Engineering; and Commercial Laundry, supporting clients across diverse industries with dependable, fully customizable solutions. At MasterCorp, our People Proud culture is guided by our Core Values of Integrity, Respect, Dependability, Pride, and Quality. Our Associates are more than a team—they’re family. We believe in recognizing each individual’s contributions and fostering a welcoming environment where teamwork thrives, and growth is encouraged. Whether on the frontlines or behind the scenes, their efforts are essential to our success.

Requirements

Previous experience in housekeeping preferred, but not required
Must be able to lift 25 pounds (with or without accommodation)
Ability to make decisions
Planning and scheduling capabilities
Ability to read, write and do basic math
Personal timeliness be prompt with all assignments
A passion for cleanliness
Strong work ethic
Ability to learn and change behavior
Work irregular hours
Travel – rarely

Responsibilities

Maintain a high standard of excellence
Strip units of soiled linens
Remove trash from units
Clean units including but not limited to bedrooms, bathrooms, kitchens, living rooms, closets, and decks
Report clean units as vacant and ready for inspection
Report unit maintenance issues as per company procedure
Report damaged, dirty or stained carpets, drapes, furniture, and linens
Report missing inventory and supplies to Supervisor
Perform weekly guest services cleans as directed
Assist in maintain the cleanliness and organization of storage closets
Attend all training sessions and perform practical application of training
Ensure a safe working environment
Assist in solving guest complains promptly
Maintain a high sense of urgency so units are turned on time
Other duties as assigned