Housekeeper

Hilton Grand Vacations•Mishawaka, IN
•Onsite

About The Position

Join the team at Varsity Clubs South Bend, a Hilton Vacation Club. The 86-room themed resort is located one mile from the University of Notre Dame and features University memorabilia. Hilton Grand Vacations describes its team as dedicated to helping Owners and Guests make their vacations memorable. The Housekeeper performs room and common-area cleaning, maintains housekeeping tools and supplies, and communicates with dispatch, team members, and guests. The role pays $13.00 per hour. Hilton Grand Vacations is an equal opportunity employer and provides reasonable accommodations for individuals with disabilities during the application and interview process and in performing essential job functions.

Requirements

  • Previous experience as a cleaner or housekeeper.
  • Ability to work with little supervision.
  • Customer service experience.
  • Organizational and time-management skills.

Responsibilities

  • Make beds; replenish linens; change and arrange towels; restock toilet supplies; dust; clean rooms and halls; and vacuum.
  • Communicate in a friendly and effective manner with dispatch, team members, and guests to support guest and owner satisfaction.
  • Ensure rooms are cared for and inspected according to standards.
  • Notify superiors of damage, deficits, and disturbances.
  • Handle reasonable complaints and requests professionally and patiently.
  • Maintain housekeeping equipment and tools appropriately.
  • Maintain an inventory of tools and supplies used in housekeeping activities.

Benefits

  • Medical, dental, and vision health care options
  • Recognition programs and rewards
  • Travel discounts program
  • Paid vacation
  • Paid sick days
  • Employee assistance program supporting physical and mental wellbeing
  • 401(k) program with company match
  • Tuition reimbursement programs
  • Employee stock purchase program
  • Learning and advancement opportunities
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