Housekeeper - Full Time

Watercrest Senior Living•Winter Park, FL

40d•Onsite

About The Position

Watercrest Winter Park is looking for a Housekeeper to join their team! Maintain the luxuriousness, cleanliness, and comfortability of our beautiful Watercrest community by performing day-to-day housekeeping in resident apartments, common areas, and back-of-house areas. As a key member of the team, you will also closely manage cleaning supplies and equipment, ensuring that resident safety is of top priority. The company emphasizes its people as the difference, with associates answering a calling to serve seniors and their families. They believe in continually investing in these servant hearts and envision them as future servant-centered leaders. The company has achieved "Great Place to Work" status for nine consecutive years and rewards outstanding work while assisting with career development. The organization is faith-driven and mission-centered, with a mission "To Welcome, To Care, To Serve" derived from four primary points of view (Purpose, Passion, Platform, and Potential) which inspire associates to recognize and celebrate one another’s God-given gifts through service.

Requirements

Able to communicate effectively with all levels of management, team members, residents, family members, referral sources, vendors, and outside contacts.
Able to make independent and educated decisions.
Must be able to communicate in a warm, friendly, and caring manner.
Must possess a passion to work with and around senior citizens.
Knowledge of customer service principles and practices.
Proven housekeeping experience.
Must have a valid driver’s license.
High School Graduate or equivalent.
At least two (2) years working as a housekeeper in a multi-unit community or hotel environment.
Able to concentrate with frequent interruptions.
Able to work under stressful and emergency situations.
Able to work under conditions that require sitting, standing, walking, reaching, pulling, pushing, and grasping.
Must be physically able to climb ladders, bend, or crawl into awkward spaces.
Able to talk and hear effectively to convey instructions and information to residents and team members.
Prolonged periods standing and walking.
Must be able to lift up to 50 pounds at a time.

Responsibilities

Follow the guidelines of the Watercrest Housekeeping Handbook.
Always maintain the cleanliness and appealing appearance of the front area of the community.
Maintain cleanliness of all public and staff areas throughout the community.
Maintain cleanliness in all occupied resident apartments.
Maintain cleanliness in all unoccupied resident apartments.
Maintain cleanliness in all model apartments.
Responsible for completing any special projects assigned by the Environmental Services Director.
Uniforms must be clean, free of stains, and pressed, with no missing buttons, and no rips or tears. Your dress and appearance should always reflect the highest standard of professionalism. Appearance plays an important part in the type of impression you make on our residents, their families, your co-workers, and visitors to the community.
Adhere to established safety protocols while performing tasks and operating equipment.
Handle the proper disposal of trash, waste, and other disposable materials.
Perform damp dusting of furniture, light fixtures, windowsills, pictures, and wall hangings.
Thoroughly clean and disinfect wash basins, mirrors, commodes, tubs, and showers.
Inspect and clean unoccupied apartments to ensure they are fresh and move-in ready.
Conduct a minimum of twice daily cleaning of public restrooms and address additional needs as they arise.
Maintain cleanliness in storage areas and ensure housekeeping carts are securely locked when not in use.
Properly dispose of soiled/contaminated linen as required.
Follow a schedule to wash windows and clean air vents.
Perform laundry duties as structured in the Watercrest Housekeeping Handbook.
Uphold established infection control practices.
Promptly report hazardous conditions and equipment issues to the supervisor.
Report burned-out light bulbs, exit lights, overhead lights, low supplies, emergency call lights and any other building deficiencies to the Environmental Services Director on the day of discovery.
Report all accidents and incidents to the Environmental Services Director, regardless of their severity.
Safeguard the confidentiality of residents' personal care information.
Respect and uphold the personal and property rights of residents.
Promoting a homelike living atmosphere, including encouraging residents to live it up and we will gladly take care of the rest.
Keeping common areas (living, dining, activity, etc.) clean and inviting for residents, family members, and visitors.
Smiling and talking with residents and family members — all associates are encouraged to develop relationships with residents and help them feel cared about as well as cared for.
Communicate with Environmental Services Director and care staff to disinfect immediate unscheduled needs.
Must be in company uniform and resident ready at all times.