Housekeeper

Drury Hotels•Louisville, KY

49d•Onsite

About The Position

We are hiring immediately for full time and part time housekeepers. Why join us? Here you will be valued for what you do and who you are and you will be well compensated. There is a reason we boast multiple top employer awards across the country. Once you start, you won’t want to leave. Our team members say it's because we let them prioritize life outside work with a team that is tight-knit and feels like family. You can also move your career forward with our promote from within culture. Many of our managers started in frontline hotel roles. In this role, you’ll play a major role in creating memorable moments for business travelers and families on vacation. After a busy day at work or play, our guests will be able to rest easily knowing that we will take care of the rest. We offer cleaner rooms than our competition and the extras don't cost extra. This makes our hotels stand out and keeps our guests coming back. As an essential team member at Drury Hotels, you will work on a team with other friendly customer focused team members completing daily duties such as vacuuming, changing linens and making our bathrooms shine.

Requirements

Previous cleaning experience required.
Requires knowledge, skill and mental ability equivalent to completion of 2 years of high school.
Requires the ability to follow verbal and written instructions.
Requires thorough knowledge of cleaning procedures as well as cleaning supplies.
Requires ability to work with minimal direct supervision.
Provides excellent customer service.
Requires the ability to walk and stand for the entire work shift.
Requires the ability to push, vacuum, reach, stretch, and bend in daily work activities.
Requires the ability to lift 25 – 35 pounds intermittently throughout the workday.

Nice To Haves

Previous cleaning experience is helpful but not required.

Responsibilities

Mantener un ambiente limpio y positivo para los huéspedes y compañeros de equipo.
Garantizar experiencias excepcionales y positivas para nuestros diversos miembros del equipo y los huéspedes.
Realizar varios servicios de limpieza del hotel para mantener las habitaciones limpias de acuerdo con las normas establecidas.
Inspeccionar visualmente las habitaciones para ayudar a identificar los elementos de mantenimiento necesarios.
Ayudar a los huéspedes proporcionándoles ropa de cama, toallas, comodidades, o información cuando lo soliciten.
Garantizar una experiencia excepcional para los huéspedes brindando un servicio amable y cortés con una actitud de Servicio +1.
Realiza una variedad de servicios de limpieza del hotel para mantener limpias las habitaciones de los huéspedes de acuerdo con las normas establecidas.
Inspecciona visualmente las habitaciones para ayudar a identificar los elementos de mantenimiento necesarios.
Ayuda a los huéspedes siempre que sea posible proporcionándoles ropa de cama, toallas, comodidades, o información que soliciten.
Se te puede pedir que ayude en la lavandería/ limpiar los espacios públicos cuando sea necesario.
Asegura una experiencia excepcional para los huéspedes brindando un servicio amable y cortés al descubrir y responder de manera rápida y eficiente a las solicitudes, consultas, y quejas con una actitud de Servicio +1.
Contribuye a mantener un ambiente de trabajo positivo en todo momento para nuestros diversos miembros de equipo y huéspedes.