Housekeeper

CROWNE PLAZA MELBOURNE OCEANFRONT

1d•Onsite

About The Position

Responsible for cleaning and maintaining the guest rooms areas according to company procedures and at a level that meets or exceeds company standards. Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.

Requirements

Bend and reach to dust, clean and make beds and bathroom
Stand and walk for varying lengths of time, often long periods.
Talk to many different kinds of people to give information, answer questions and provide required services.
Visually inspect rooms for cleanliness and guest belongings that have been left behind.
Use written communication skills to mark completed rooms on daily paperwork.
Move fingers, arms and hands quickly and easily to perform cleaning duties.
Lifting fifty (50) pounds maximum.
Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling.

Responsibilities

Stocks housekeeping bag to ensure that enough cleaning needs, equipment and amenities are available to properly clean each room.
Observes knocking procedures upon entering a guest room.
Cleans the guest rooms assigned.
Ensures the amenities are stocked for each cleaned room.
Completes entire housekeeping checklist.
Accurately marks clean rooms to supervisor for inspection.
Reports any damages or hazards that are present in guest rooms, i.e., burned out light bulbs, broken furniture, broken lights, etc.in Guestware or Housekeeping Coordinator.
Secures guest room doors upon exiting the room.
Keeps the corridors and service area neat at all times.
Turns in all lost and found items and all guest room keys.
Adheres to all company policies and procedures.
Follows safety and security procedures and rules.
Knows department fire prevention and emergency procedures.
Utilizes protective equipment.
Reports unsafe conditions to management.
Reports accidents, injuries, near-misses, property damage or loss to management.
Provides for a safe work environment by following all safety and security procedures and rules.
All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook).
Perform any related duties as requested by management.
Assists other Housekeeping Personnel when needed.