Housekeeper

RIT Inn and Conference Center•Town of Henrietta, NY
•$16 - $16

About The Position

A Housekeeper is primarily responsible for cleaning and servicing assigned guestrooms and helping maintain hotel public areas according to established standards and procedures. The role emphasizes accommodating guest preferences, flexibility with assignments, efficiency, quality, and a courteous demeanor that contributes to a hospitable environment. Housekeepers may also perform other duties within the housekeeping department, including houseman, laundry attendant, and lobby attendant work. Weekend availability is required. Previous housekeeping experience is preferred. The position pays $16 to $17 per hour.

Requirements

  • Weekend availability is required.

Nice To Haves

  • Previous housekeeping experience is preferred.

Responsibilities

  • Engage guests, coworkers, and managers in a professional, respectful, and cordial manner.
  • Provide pleasant and professional service to hotel guests.
  • Clean assigned guestrooms and replenish guest amenities and supplies according to department policies and procedures.
  • Report and turn in lost-and-found items according to hotel policy.
  • Prepare work-order lists for items in guestrooms or public areas that need maintenance attention.
  • Keep the supply cart clean and organized.
  • Maintain housekeeping storage and cart closets, including supply levels, organization, and cleanliness.
  • Operate and maintain housekeeping equipment, including vacuum cleaners, housekeeping carts, and mop units.
  • Properly maintain work equipment, tools, and supplies.
  • Maintain the cleanliness of the laundry room, associate restrooms, and locker rooms.
  • Deliver cots, cribs, and other guest-related supplies upon request from a manager or supervisor.
  • Perform special deep-cleaning tasks as assigned by managers or supervisors.
  • Clean assigned public areas, including the hotel lobby, corridors, offices, Charades, Quiet Lounge, banquet areas, pool facilities, entranceways, elevators, public restrooms, and Fitness Room.
  • Remove trash from refuse areas in the student areas of the hotel as assigned.
  • Respond to guest requests and inquiries with appropriate sensitivity and immediacy, within 10 minutes of the request.
  • Comply with department, hotel, and company policies and procedures.
  • Perform other jobs within the housekeeping department, including houseman, laundry attendant, and lobby attendant duties.

Benefits

  • Competitive compensation package
  • Full benefits package
  • Flexible scheduling
  • Extensive training and opportunities to advance
  • Free employee parking
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