Housekeeper

Drury Hotels•Frankenmuth, MI
•Onsite

About The Position

Drury Hotels is hiring a Housekeeper for its Drury Inn & Suites in Frankenmuth, Michigan. The role helps create a clean, positive environment and memorable guest experiences by maintaining guest rooms to established standards. Duties include vacuuming, changing linens, cleaning bathrooms, checking rooms for maintenance needs, and assisting guests with bedding, towels, amenities, or information. Housekeepers may also be asked to help with laundry or clean public areas. The position calls for friendly, courteous service and prompt responses to guest requests, questions, and complaints, while contributing to a positive working environment. The hotel operates seven days a week, and Saturdays and Sundays may be required. No previous cleaning experience is required. The job requires knowledge, skills, and mental ability equivalent to completing two years of high school. Physical duties include walking and standing throughout the shift, pushing, vacuuming, reaching, stretching, bending, and intermittently lifting 25–35 pounds.

Requirements

  • Knowledge, skills, and mental ability equivalent to completion of two years of high school.
  • Ability to follow verbal and written instructions.
  • Knowledge of cleaning procedures and cleaning supplies.
  • Ability to work without direct supervision.
  • Ability to provide excellent customer service.
  • Ability to walk and stand throughout the work shift.
  • Ability to push, vacuum, reach, stretch, and bend during daily work.
  • Ability to intermittently lift 25–35 pounds during the workday.

Nice To Haves

  • Previous cleaning experience is useful but not required.

Responsibilities

  • Clean guest rooms according to established hotel standards.
  • Vacuum, change linens, and clean bathrooms.
  • Visually inspect rooms to help identify maintenance needs.
  • Assist guests by providing bedding, towels, amenities, or information when requested.
  • Help with laundry or clean public areas when needed.
  • Provide friendly, courteous service and respond promptly and efficiently to guest requests, questions, and complaints.
  • Contribute to a positive working environment for hotel team members and guests.

Benefits

  • Quarterly bonus opportunity of up to $3,200 annually, based on hotel results.
  • Paid time off.
  • Hotel discounts and free room nights.
  • Medical, dental, vision, prescription, life, and disability insurance.
  • Team Member Assistance Program.
  • Company-matched 401(k).
  • Flexible scheduling.
  • Career development, mentorship, cross-training, development plans, and management training.
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