Housekeeper - WorldMark Lake of the Ozarks Resort

Travel + Leisure Co. • Osage Beach, MO

1d • Onsite

About The Position

A Housekeeper will support general resort operations by cleaning resort units and maintaining resort quality standards. This individual will be responsible for cleaning the resort units to include sleeping quarters, kitchens, bathrooms and living rooms as well as maintain and adhere to housekeeping detail standards. This role will also clean, vacuum, dust, and sanitize bathrooms, kitchens, and lobbies and make beds. The Housekeeper replenishes supplies, such as kitchenware and toiletries, sorts, counts, folds, mark, or carries linens and maintains positive customer and associate relationships. This role will respond appropriately to guest inquiries and concerns to ensure total guest satisfaction and handle guest issues to resolution in an effort to improve the guest experience.

Requirements

• Ability to work in a fast-paced environment
• Strong ability to communicate effectively with employees, guests, and owners
• Ability to work independently and follow instructions
• Professional appearance and positive, can-do attitude with team focus
• Must be able to lift 50 pounds

Responsibilities

• Cleaning resort units (sleeping quarters, kitchens, bathrooms, living rooms)
• Maintaining resort quality standards
• Adhering to housekeeping detail standards
• Cleaning, vacuuming, dusting, and sanitizing bathrooms, kitchens, and lobbies
• Making beds
• Replenishing supplies (kitchenware, toiletries)
• Sorting, counting, folding, marking, or carrying linens
• Maintaining positive customer and associate relationships
• Responding appropriately to guest inquiries and concerns
• Handling guest issues to resolution

Benefits

• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Paid time off (depending on position)
• Parental leave (depending on position)
• Holidays (depending on position)
• Wish day paid time to volunteer
• 401k with employer match
• Legal and identity theft plan
• Voluntary income protection benefits
• Wellness program
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed