Housekeeper

Brookdale Senior Living Inc.•Johnson City, TN

About The Position

The Housekeeper cleans and sanitizes public and gathering spaces and residents’ apartments to maintain a positive, welcoming community for residents and guests. The role includes routine weekly or as-needed apartment cleaning, periodic deep cleaning, and friendly interactions with residents and visitors, including providing assistance and directions when requested. The Housekeeper follows cleaning and safety procedures, handles cleaning supplies appropriately, respects residents’ privacy and belongings, and records cleaning activities as required. The role also involves attending training, reporting health concerns to management, and responding to resident emergencies under established protocols. Additional duties may be assigned by the supervisor.

Requirements

  • High school diploma or GED preferred.
  • Basic ability to follow written or verbal instructions and complete repetitive, well-defined duties.
  • Ability to complete cleaning tasks in a timely, effective, and efficient manner.
  • Ability to respect residents’ privacy and not discuss their personal situations or problems with other residents.
  • Willingness and ability to communicate with residents with varying levels of functioning and personalities.
  • Ability to lift up to 50 pounds.

Nice To Haves

  • Prior housekeeping or cleaning experience preferred.
  • High school diploma or GED preferred.

Responsibilities

  • Clean, polish, and sanitize public spaces such as lobbies, halls, stairwells, activity rooms, dining rooms, and elevators.
  • Sweep, dust, mop, strip, wax, buff, and disinfect floors; use caution and safety signs appropriately.
  • Vacuum, shampoo, deodorize, and disinfect carpets.
  • Remove dirt, dust, grease, and film from surfaces using appropriate cleaning and disinfecting solutions; handle and label hazardous cleaning supplies according to procedures.
  • Clean public restrooms, including washing, sanitizing, and polishing fixtures and removing water marks.
  • Deep-clean apartments, furniture, window treatments, and designated community areas according to assigned timeframes and business needs.
  • Perform basic apartment cleaning, including cleaning bathroom fixtures and floors, wiping kitchen surfaces, cleaning appliances, vacuuming, and dusting.
  • Respect residents’ privacy and belongings; handle linens and make beds according to residents’ preferences.
  • Log cleaning activities as required by procedures.
  • Interact with residents in a friendly manner, provide meaningful attention, and communicate health concerns to management as appropriate.
  • Attend scheduled or directed in-service educational classes and on-the-job training.
  • Respond to resident emergencies by contacting appropriate parties according to protocol and assist with disaster management or evacuations when needed.
  • Perform other duties as assigned by the supervisor.

Benefits

  • Medical, dental, and vision insurance for eligible part-time and full-time associates.
  • 401(k).
  • Associate assistance program.
  • Employee discounts.
  • Referral program.
  • Early access to earned wages for hourly associates outside California.
  • Optional ID theft protection and pet insurance.
  • Paid time off for eligible full-time associates.
  • Paid holidays for eligible full-time associates.
  • Company-provided life insurance for eligible full-time associates.
  • Adoption benefit for eligible full-time associates.
  • Short- and long-term disability for eligible full-time associates.
  • Flexible Spending Accounts for eligible full-time associates.
  • Health Savings Account for eligible full-time associates.
  • Optional life and dependent life insurance for eligible full-time associates.
  • Optional accident, critical illness, hospital indemnity insurance, and legal plan for eligible full-time associates.
  • Tuition reimbursement for eligible full-time associates.
  • Qualified associates employed for at least one year may receive an advance of naturalization application fees, up to $725, less applicable taxes and withholding.
  • Temporary associates are not benefits eligible but may participate in the company’s 401(k) program.
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