Housekeeper

Hilton Grand Vacations•Myrtle Beach, SC

20d

About The Position

The Housekeeper is responsible for cleaning and maintaining guest rooms and hallways, preparing beds, replenishing linens and towels, restocking toilet supplies, dusting, and vacuuming. The role includes communicating effectively with dispatch, team members, and guests; inspecting rooms to ensure they meet standards; reporting damage, supply shortages, or disturbances; and responding to reasonable complaints and requests professionally and patiently. The Housekeeper also maintains housekeeping equipment and tools and manages inventory of tools and supplies used in housekeeping activities. Hilton Grand Vacations describes itself as a vacation ownership company focused on helping Owners and Guests create memorable vacations. The company states that it values diversity and provides reasonable accommodations for individuals with disabilities during the application and interview process, in performing essential job functions, and in accessing employment benefits and privileges.

Requirements

Previous experience as a Cleaner or Housekeeper.
Ability to work with little supervision.
Customer service experience.
Organizational and time management skills.

Responsibilities

Make beds; replenish linens; change and arrange towels; restock toilet supplies; dust; clean rooms and halls; and vacuum.
Communicate in a friendly and effective manner with dispatch, team members, and guests.
Ensure rooms are cared for and inspected according to standards.
Notify superiors of damage, deficits, or disturbances.
Handle reasonable complaints and requests with professionalism and patience.
Maintain housekeeping equipment and tools appropriately.
Maintain inventory of tools and supplies used in housekeeping activities.