Housekeeper - PM - Twin Farms

Relais & ChâteauxBarnard, VT
$20 - $25Onsite

About The Position

Housekeepers care for and prepare guest rooms and common areas to the service standards and expectations of Twin Farms. From room make-ups and turndowns to full room turnovers, this role requires strong attention to detail, efficiency, and pride in presentation. Daily tasks involve renewing, refreshing, straightening, cleaning, clearing, and sanitizing guest accommodations and shared spaces. Housekeeping team members must be able to respond quickly and efficiently to changing guest needs and priorities.

Requirements

  • Strong attention to detail and commitment to luxury service standards
  • Positive, “can-do” attitude and pride in maintaining an exceptional guest environment
  • Able to work independently with minimal supervision and strong follow-through
  • Team-oriented and comfortable collaborating with other departments
  • Clear and professional communication
  • Comfortable with infrequent use of cleaning supplies and chemicals
  • Safety-minded and attentive to safe work practices
  • Professional presentation and a guest-ready demeanor during occasional guest interaction
  • Good judgment, discretion, and the ability to work calmly in a high-expectation environment
  • Flexibility in schedule as business needs change; holiday and peak-period availability is typical
  • Reliable attendance and punctuality

Responsibilities

  • Inventory check and loading of supplies for the shift
  • Remove trash and laundry; sanitize and clean bathrooms, fixtures, mirrors, and eating areas; dust; vacuum; make beds; replenish amenities (firewood, toiletries, etc.); reset fireplaces as needed
  • Prepare rooms for guest check-in, including stripping and making beds with fresh linens, cleaning bathrooms, vacuuming, dusting, and restocking amenities
  • Maintain cleanliness and presentation of common areas
  • Gather and transport linens and laundry; load machines, fold, store, and deliver items as required
  • Inventory and restock housekeeping closets with linens and amenities
  • Maintain laundry building, bathrooms, break rooms, and office areas
  • Operate a company vehicle carefully; ensure vehicles are cleared of supplies and refuse at the end of each shift
  • Complete work thoroughly and on time while maintaining service standards
  • Observe and report maintenance issues, missing inventory, or damage
  • Assist with additional tasks as assigned

Benefits

  • Health, dental, and vision insurance with employer contributions
  • Complimentary life insurance
  • 401(k) retirement plan with employer match
  • Paid vacation, holidays, and sick time
  • Employee Assistance Program (EAP) with confidential support and resources
  • Relocation and travel assistance for select roles
  • Daily staff meal
  • Training, professional development, and tuition assistance
  • Employee referral bonuses
  • Exclusive dining and lodging privileges
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