Housekeeper

MBK Senior Living•Huntington Beach, CA

19d

About The Position

The Housekeeper cleans residents’ apartments, public areas, and work areas in accordance with community and company guidelines, policies, and procedures. The role supports a safe, comfortable, and inviting community by maintaining high standards of cleanliness and providing superior customer service. The Housekeeper takes direction from the Executive Director, Maintenance Director, Director of Housekeeping, Lead Housekeeper, or designee. This is a full-time position scheduled Saturday through Wednesday, 8:00 a.m. to 4:30 p.m., with a stated pay range of $20–$21.30 per hour. Duties include cleaning and sanitizing resident apartments, common areas, and offices; dusting and straightening furniture; managing trash and laundry; following safety procedures and using appropriate protective equipment; and safely handling, storing, and disposing of cleaning supplies and hazardous materials. The Housekeeper interacts courteously with residents, reports observed needs and safety concerns, supports teamwork, and complies with applicable regulations and company policies. The position requires mobility throughout the community and the ability to perform physical tasks such as prolonged standing, frequent walking, bending, kneeling, squatting, pulling, overhead reaching, and repetitive motions. It may involve exposure to unpleasant odors, blood, bodily fluids, hazardous waste, infectious diseases, and residents who may be ill or confused. The role may also require assisting with resident movement during routine transfers and emergencies.

Requirements

Must be at least 18 years old.
Must complete required background clearances and health screening and provide negative TB test results within seven days of employment; the TB test must be from within the last six months.
Must have excellent written and verbal communication skills, including the ability to read, write, and speak English and follow written and spoken directions.
Must deal tactfully and professionally with personnel, residents, family members, and guests.
Must have strong organizational, problem-solving, and time-management skills.
Must present a positive and professional image.
Must demonstrate compassion for older adults and the ability to interact effectively with people of different ages, backgrounds, and physical, emotional, and cognitive well-being levels.
Must be able to work in a resident-centered environment that may involve unpleasant odors, blood, bodily fluids, hazardous waste, infectious diseases, and residents who may be ill or confused.
Must be able to use standard cleaning equipment and supplies.
Must be mobile and able to stand for prolonged periods and frequently walk, bend, kneel, squat, pull, reach overhead, and perform repetitive motions.
Must be able to move intermittently throughout the workday in the community and between neighborhoods.
Must be able to lift and carry up to 50 pounds and push up to 250 pounds as necessary.
Must frequently push and pull cleaning supplies and carts.
Must be able to assist with the physical movement of residents during routine transfers and emergency situations.

Nice To Haves

High school diploma or GED preferred.
Prior housekeeping or cleaning experience in a similar role preferred; on-the-job training is available for candidates with the right attitude and desire.

Responsibilities

Clean and sanitize resident apartments, common areas, offices, and other spaces, including surfaces, fixtures, windows, floors, and carpets.
Dust, fluff, and straighten furniture in internal and external public areas.
Follow established work and cleaning schedules as closely as practical.
Post appropriate caution and safety signs before tasks that may create safety risks, and remove them when work is complete.
Monitor and remove trash and waste from inside and outside community areas throughout the shift.
Follow safety standards and use appropriate personal protective equipment when handling chemicals, hazardous waste, or other materials.
Securely store housekeeping supplies and carts, keeping chemicals and hazardous materials locked away from residents and guests.
Follow policies for labeling, Safety Data Sheets, and the safe storage, use, handling, mixing, and disposal of chemicals and hazardous materials.
Keep work areas attractive, safe, and hazard-free, and store equipment and tools promptly after use.
Display a positive, professional image and greet and engage residents warmly.
Respond courteously to simple resident requests and promptly report resident needs, concerns, or repair requirements to the appropriate department or supervisor.
Perform resident laundry services as scheduled or needed.
Comply with applicable federal, state, and local regulations and company policies and procedures.
Promptly report health, safety, and sanitation concerns to a supervisor.
Encourage teamwork through open communication with coworkers and other departments.
Perform other duties as assigned or requested by the designated leaders or supervisor.

Benefits

Competitive salaries
Leadership development and in-person, virtual, individual, and group training
401(k) retirement plan with company match up to 4%
Employee Assistance Program for employees and household members
Financial and legal services
Educational loan assistance and scholarships
Team member discount programs
Resources supporting physical, emotional, and financial wellness
Free meal per shift
Medical, dental, and vision coverage for full-time team members
Multiple medical plan options, including an HSA-eligible plan with company contributions, for full-time team members
Healthcare and dependent care flexible spending accounts for full-time team members
Commuter benefits for full-time team members
Company-paid life insurance and accidental death and dismemberment coverage for full-time team members
Disability benefits, where applicable and subject to state-specific programs and eligibility requirements, for full-time team members
Voluntary accident, critical illness, and hospital indemnity insurance for full-time team members