Housekeeper

Hyatt Vacation Ownership

16d

About The Position

At Marriott Vacations Worldwide (MVW), Housekeepers help provide Owners and guests with memorable vacation experiences in a supportive, friendly, and beautiful work environment. The role involves cleaning villas to established standards, replenishing guest amenities, completing assigned work during scheduled shifts, and reporting room status and any maintenance or safety concerns. Housekeepers also welcome and assist guests, interact professionally with colleagues, contribute to team goals, and follow company policies and safety procedures.

Requirements

Available to work various shifts, holidays, and both weekend days.
Able to reach overhead and below the knees and perform bending, twisting, pulling, and stooping.
Able to stand, sit, or walk for an extended period of time.
Able to lift, carry, push, or pull items weighing up to 25 pounds without assistance.
May be required to undergo background and drug screening, contingent on company policy and applicable legal requirements.

Responsibilities

Clean villas, including kitchens, bathrooms, dining rooms, and bedrooms, according to standards.
Complete assigned rooms and tasks within the scheduled shift.
Replace guest amenities, including linens, towels, toiletries, and kitchen items, according to standards.
Report room status to the Main Linen Room, Housekeeping Manager/Supervisor, or Front Desk.
Stock the housekeeping cart or caddy with necessary supplies and chemicals, transport it to rooms, and return it to the designated area at the end of the shift.
Follow company policies and procedures; report maintenance problems, safety hazards, and accidents.
Welcome and greet guests, anticipate their needs, and address those needs.
Interact professionally and promptly with colleagues and guests.
Contribute to team goals and follow company policies and safety procedures.