Housekeeper

Drury Hotels • Columbia, MO

24d • Onsite

About The Position

Drury Hotels is hiring full-time and part-time Housekeepers at the Drury Plaza Hotel in Columbia, Missouri. Housekeepers help create a clean, welcoming environment and memorable experiences for hotel guests by cleaning guest rooms to established standards and providing friendly, courteous service. Prior cleaning experience is helpful but not required. The role may also include assisting with laundry or cleaning public areas when needed. The hotel operates seven days a week, and weekend work may be required.

Requirements

• Ability to follow verbal and written instructions.
• Knowledge of cleaning procedures and cleaning supplies.
• Ability to work without direct supervision.
• Positive, solution-oriented attitude and dedication to excellent customer service.
• Mental ability equivalent to completing two years of high school.
• Ability to walk and stand throughout the work shift.
• Ability to push, vacuum, reach, stretch, and bend during daily work activities.
• Ability to intermittently lift 25–35 pounds during the workday.

Nice To Haves

• Previous cleaning experience is helpful but not required.

Responsibilities

• Perform a variety of hotel housekeeping services to maintain guest rooms according to established standards, including vacuuming, changing linens, and cleaning bathrooms.
• Visually inspect rooms to help identify maintenance needs.
• Assist guests by providing requested bedding, towels, amenities, or information.
• Respond promptly and efficiently to guest requests, inquiries, and complaints with friendly, courteous service and a Service +1 attitude.
• Help with laundry or cleaning public areas when needed.
• Contribute to a positive work environment for team members and guests.
• Maintain cooperative working relationships with all hotel departments.

Benefits

• Quarterly bonus opportunity of up to $3,200 annually, separate from base pay and based on hotel results.
• Flexible scheduling.
• Paid time off.
• Hotel discounts and free room nights.
• Medical, dental, vision, prescription, life, and disability insurance.
• Team Member Assistance Program.
• Company-matched 401(k).
• Mentorship, cross-training, development plans, and management training.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED