Housekeeper

Crystal Mountain•Thompsonville, MI

18d•Onsite

About The Position

A Housekeeper is responsible for ensuring the standards of cleanliness in hotel units, condos and shared public spaces. This position is responsible to achieve current resort Guest Satisfaction Standards in cleanliness and service on a consistent basis.

Requirements

Good communication skills including the ability to listen carefully and ask the right questions to gain clarification.
Integrity including honesty and high ethical standards.
Attention to detail.
Have high work standards including the ability to meet performance standards without supervision.
Regularly required to stand; walk; use hands to finger, handle, or feel; stoop, kneel, crouch, or crawl and talk or hear.
Frequently required to reach with hands and arms.
Occasionally required to climb or balance.
Must regularly lift and /or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Must have excellent attendance and conduct record for consideration.
Must have unrestricted and insurable driving record.

Nice To Haves

High School diploma or equivalent preferred
Non-smoking candidates preferred

Responsibilities

Clean guest rooms, corridors, lobbies, stairways, elevators and lounges.
Sweep, scrub, mop and polish floors.
Vacuum clean carpets, rugs and draperies.
Dust and polish furniture and fittings.
Clean exterior entrances, decks, and furniture to include BBQ grills.
Empty and clean trash and recycling containers and dispose of trash in a sanitary manner.
Clean wash basins, mirrors, tubs and showers
Distribute linen, towels and room supplies using wheeled carts or by hand.
Restock room supplies such as drinking glasses, soaps, shampoos, writing supplies and in-room literature.
Report Unit Inventory variances to Team Leader after each cleaning.
Keep housekeeping storage area and vehicle stocked and orderly at all times.
Replace dirty linens with clean items and make beds following resort protocol.
Realign furniture and amenities according to prescribed layout.
Store all dirty laundry in line with company policy
Respond to guest queries and requests
Deliver any requested housekeeping items to guest rooms
Ensure confidentiality and security of guest rooms.
Follow all company safety and security procedures.
Report any maintenance issues, safety hazards, and damage of property.
Follow lost and found procedures.
Other duties as assigned.