Housekeeper

Loretto•City of Syracuse, NY

14d•$19 - $20

About The Position

The Housekeeper ensures a high degree of cleanliness, sanitation, and customer service by maintaining assigned areas in a clean, sanitary, safe, orderly, and attractive manner in accordance with established procedures. Duties vary by worksite and may include cleaning resident rooms and common areas, responding to work orders, and helping prepare rooms for new residents. The role also involves following infection-control and universal-precaution practices, reporting safety or environmental concerns, and providing respectful service to residents, participants, families, coworkers, and visitors. Housekeepers may work in housing, Loretto Health and Rehab, or PACE CNY settings. PACE CNY duties include cleaning designated building areas and completing associated work-order documentation. Employees are expected to follow organizational policies and compliance requirements, attend required meetings and training, demonstrate reliable attendance, and perform related duties as assigned.

Requirements

High school diploma, GED, or ability to pass a written TABE test.
Ability to read, write, and understand English.
Ability to follow simple oral and written directions.
Excellent customer service skills.
Ability to stand and walk for the duration of a shift.
Ability to use mops, buckets, cleaning solutions, vacuum cleaners, utility carts, floor-cleaning machines, wet/dry vacuums, and other ordinary departmental equipment.
For PACE CNY: ability to work days, evenings, or weekends as required.
For PACE CNY: ability to travel between work sites.
For PACE CNY: valid New York State driver's license without major infractions, acceptable to the organization's insurance carrier, and access to a reliable vehicle.
Ability to lift up to 50 pounds.
Ability to frequently stand, walk, push, pull, lift, grasp, climb, balance, stoop, kneel, crouch, reach, talk, see, and perform repetitive motions; may include moving light furniture.
May be exposed to odors, medical waste, disease, and unsanitary conditions.

Responsibilities

Monitor refrigerators and remove spoiled food.
Follow infection-control principles and universal precautions; may be asked to clean blood and bodily fluids.
Observe and report pest-control issues and participate in corrective action plans.
Observe and report unusual room conditions and environmental safety issues.
Clean rooms after resident discharge or transfer so they are ready for new occupancy; assist new residents with move-in tasks such as hanging clothing.
Make beds and straighten residents' rooms as needed.
Clean hallways, stairways, and elevators as instructed or indicated.
Respond to PACE CNY work orders promptly and efficiently and complete associated documentation.
Clean designated building areas, including staff and participant bathrooms, the clinic, employee break room, and kitchen.
Follow compliance policies, procedures, and the code of conduct; promote compliance in the workplace and adhere to organizational mission and philosophy.
Maintain positive, respectful relationships with internal and external customers and perform responsibilities to high quality standards.
Understand the PACE/D&TC Emergency Preparedness Plan and be able to describe their role during an event.
Promote Loretto's mission, values, vision, and strategic goals; treat people with dignity, professionalism, and kindness.
Provide excellent customer service through friendly greetings, attentive listening, timely responses, respect, and empathy.
Maintain reliable attendance and work ethics; arrive on time for assigned shifts prepared to work.
Attend and actively participate in required meetings and training, including reorientation.
Comply with policies, procedures, codes of conduct, and health and safety requirements.
Practice and promote safety awareness; identify and report or correct safety and environmental issues.
Understand applicable HIPAA, compliance, and regulatory requirements and complete required training or certifications.
Perform related duties as assigned.