Housekeeper

TPG Hotels & Resorts•Saunderstown, RI

12d

About The Position

The Room Attendant is a member of the hospitality team responsible for maintaining cleanliness, order, and a welcoming atmosphere in guest rooms, public areas, and other designated spaces. The role contributes to guest satisfaction and a positive guest experience. Housekeepers clean guest rooms and bathrooms, maintain surfaces and floors, restock supplies, remove trash, report maintenance needs and lost items, and interact courteously with guests while respecting their privacy and following security procedures. The work is primarily physical and takes place partly in an interior hotel environment with equipment and machines. It may involve exposure to extreme temperatures, chemicals, dirt, fumes, smoke, unpleasant odors, and loud noises. Employees must follow basic safety precautions and use applicable protective equipment. Benefits vary by location; the listed benefits may apply to full-time employees, and part-time benefits are also available.

Requirements

Attention to detail and thoroughness.
Knowledge of proper cleaning techniques, chemicals, and equipment.
Ability to work independently and efficiently.
Strong communication skills for interacting with guests and team members.
Basic understanding of safety and sanitation practices.
Flexibility to work nights, weekends, and holidays as needed.
Ability to perform extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting up to 50 lbs.
Follow basic safety precautions and use applicable protective equipment.

Nice To Haves

Previous experience in housekeeping or a related role.

Responsibilities

Clean and tidy guest rooms to established standards, including dusting, vacuuming, changing linens, and making beds.
Clean and sanitize bathrooms, fixtures, surfaces, and amenities.
Dust and wipe furniture, surfaces, and decorative items in guest rooms and public areas.
Restock toiletries, towels, linens, and other supplies in guest rooms.
Empty trash bins and replace liners in guest rooms and common areas.
Sweep, mop, and vacuum floors in guest rooms, hallways, and public spaces.
Identify and report maintenance or repair needs to appropriate personnel.
Look for lost items in guest rooms and public areas and report them to the supervisor.
Interact professionally and courteously with guests and respond to their requests and inquiries as needed.
Respect guest privacy and maintain security by following established procedures.
Complete assigned rooms efficiently, organize housekeeping carts, and perform other assigned tasks.