Housekeeper

COMMONWEALTH LODGING MANAGEMENT LLC•Norfolk, VA

13d•$17 - $17•Onsite

About The Position

The Housekeeper (Housekeeping Room Attendant) helps ensure guests have a comfortable, spotless, and enjoyable stay by cleaning and preparing guest rooms to hotel cleanliness and brand standards. The role also maintains housekeeping supplies and shared areas, reports maintenance needs, completes housekeeping records, and provides courteous service to guests. This is a full-time opportunity at Marriott Norfolk Waterside in Norfolk, Virginia, paying $17.00 per hour.

Requirements

High school diploma, GED, or equivalent work experience.
Basic computer skills.
Strong verbal and written communication skills.
Knowledge of proper cleaning methods and equipment use.
Understanding of safe chemical handling procedures.
Ability to lift and transport up to 25 pounds.
Ability to push and pull carts and equipment up to 100 pounds.
Ability to stand, walk, bend, reach, and move throughout extended shifts.
Ability to work in varying temperatures and environments.
Ability to safely work around cleaning chemicals, dust, and cleaning equipment.
Ability to reach above shoulder height to perform cleaning duties.
Detail-oriented and thorough, friendly and customer-focused, dependable and punctual, organized and efficient, and able to work in a fast-paced environment.
Team player with a positive attitude and commitment to cleanliness and service standards.

Nice To Haves

Microsoft Office experience.
Previous housekeeping experience.
Hospitality or hotel experience.
Ability to work independently and efficiently.
Commitment to quality, cleanliness, and guest satisfaction.

Responsibilities

Clean guest rooms according to hotel cleanliness and brand standards.
Make beds and replace linens daily.
Vacuum carpets and clean windows.
Dust furniture, fixtures, and room surfaces.
Replenish guest room and bathroom amenities.
Clean and sanitize bathrooms, including sinks, mirrors, showers, tubs, toilets, and floors.
Keep housekeeping carts clean, stocked, and organized.
Stock linen rooms and housekeeping supplies.
Promptly report maintenance issues and repair needs.
Complete daily assignment sheets and housekeeping reports.
Maintain cleanliness in hallways, elevators, pool areas, and common spaces.
Remove dirty linens and transport them to designated areas.
Provide friendly and professional service to guests.
Maintain guest confidentiality.
Respond to guest requests promptly and courteously.
Assist coworkers and guests as needed.
Report guest concerns or complaints to supervisors.