Housekeeper

Full House Resorts•Cripple Creek, CO

40d•Onsite

About The Position

Performs housekeeping and laundry functions. Cleans hotel rooms quickly, neatly and efficiently as follows: Removing dirty linens and making bed with clean linens. Replenishing room supplies (drinking glasses, towels, toiletries, etc.) Cleaning and dusting all furniture and surfaces. Vacuuming rooms. Removing trash. Deep room cleaning as required or requested by Hotel Manager. Cleaning of bathroom sinks, tubs, showers, tile and mirrors. Performs laundry and folding functions. Any other cleaning duties as needed or requested. Maintains neat and equipped cart, equipment, storage and supplies. Respects all hotel equipment and property and uses with care to avoid unnecessary damage. Ensures the quality of hotel services and comfort of guests. Develops and maintains effective working relationships and good customer service skills with all guests and employees. Maintains a friendly and approachable attitude towards guests. Maintains alertness for the performance of all responsibilities, and a general awareness of hotel and casino operation at all times. Takes appropriate action based on observations, as directed or established by hotel policy, procedures and regulations. Keeps Hotel Manager informed of any concerns. Within the realm of the responsibility of the job, maintains a clean and safe work environment. Performs duties in compliance with safety procedures, which includes use of safety equipment. Incumbents are responsible for following safety procedures, identifying unsafe practices or conditions and informing their supervisor or the Safety Committee of unsafe conditions, as directed.

Requirements

Demonstrated knowledge of hotel operations, rules and regulations.
Demonstrated experience performing within specific deadlines or under pressure.
One (1) or more years of recent and related successful experience in hotel housekeeping experience.

Responsibilities

Performs housekeeping and laundry functions.
Cleans hotel rooms quickly, neatly and efficiently.
Removes dirty linens and makes beds with clean linens.
Replenishes room supplies (drinking glasses, towels, toiletries, etc.).
Cleans and dusts all furniture and surfaces.
Vacuums rooms.
Removes trash.
Performs deep room cleaning as required or requested by Hotel Manager.
Cleans bathroom sinks, tubs, showers, tile and mirrors.
Performs laundry and folding functions.
Performs any other cleaning duties as needed or requested.
Maintains neat and equipped cart, equipment, storage and supplies.
Respects all hotel equipment and property and uses with care to avoid unnecessary damage.
Ensures the quality of hotel services and comfort of guests.
Develops and maintains effective working relationships and good customer service skills with all guests and employees.
Maintains a friendly and approachable attitude towards guests.
Maintains alertness for the performance of all responsibilities, and a general awareness of hotel and casino operation at all times.
Takes appropriate action based on observations, as directed or established by hotel policy, procedures and regulations.
Keeps Hotel Manager informed of any concerns.
Maintains a clean and safe work environment.
Performs duties in compliance with safety procedures, which includes use of safety equipment.
Follows safety procedures, identifies unsafe practices or conditions and informs their supervisor or the Safety Committee of unsafe conditions, as directed.