Housekeeper

Hilton Grand Vacations • Stuart, FL

7d

About The Position

As a Housekeeper, you will perform daily cleaning duties on an assigned slate of rooms to help prepare them for guests according to standards. The role involves communicating with dispatch, Team Members, and guests, responding professionally to reasonable complaints and requests, and maintaining housekeeping equipment, tools, and supplies. The schedule varies and includes weekend and holiday shifts, with shifts running from 8:30 a.m. to 5:00 p.m. or 9:00 a.m. to 5:30 p.m. The schedule is provided upon hire. Paid training is offered.

Requirements

• Previous experience as a Cleaner or Housekeeper.
• Ability to work with little supervision.
• Customer service experience.
• Organizational and time management skills.
• Adaptability to working a variety of shifts, including weekends and holidays.

Responsibilities

• Communicate in a friendly and effective manner with dispatch, Team Members, and guests to support guest and owner satisfaction.
• Prepare rooms for guests according to standards.
• Notify superiors of damage, deficits, and disturbances.
• Handle reasonable complaints and requests with professionalism and patience.
• Ensure housekeeping equipment and tools are appropriately maintained.
• Maintain inventory of tools and supplies used in housekeeping activities.

Benefits

• Paid training.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed