Housekeeper

Platinum Communities•Stevens Point, WI

15d

About The Position

The Housekeeper maintains a clean, safe, and sanitary environment for residents, tenants, staff, and visitors in assisted living communities. The role involves routine and deep cleaning of resident rooms, tenant apartments, bathrooms, and common areas, while following sanitation procedures, safety protocols, and proper chemical-use requirements under Safety Data Sheets (SDS) standards. The Housekeeper cleans respectfully and efficiently in occupied spaces, protecting residents’ privacy, dignity, and comfort. The role also supports a welcoming environment, communicates courteously with residents, families, visitors, and coworkers, and follows infection-control procedures and emergency protocols. Additional work includes laundry, move-in and move-out cleaning, seasonal and project-based cleaning, training, and other assigned housekeeping duties.

Requirements

Must be at least 16 years of age.
Housekeeping, janitorial, or environmental services experience is preferred, especially in a healthcare or assisted living environment.
Ability to safely use and understand chemical cleaning products and SDS guidelines.
Ability to lift, bend, push, pull, and stand for long periods.
Excellent time management and attention to detail.
Ability to follow written and verbal instructions in English.
Must pass background checks and health screenings required by DHS 83 and DHS 89.
Must have or be willing to obtain CBRF/RCAC certifications as needed.
Ability to multitask and prioritize.

Nice To Haves

Housekeeping, janitorial, or environmental services experience, especially in a healthcare or assisted living environment.

Responsibilities

Perform routine and deep cleaning in resident rooms and tenant apartments, including vacuuming or shampooing carpets, sweeping and mopping floors, dusting, sanitizing bathrooms, and removing garbage and clutter.
Clean and disinfect common areas such as lobbies, dining rooms, hallways, restrooms, and activity spaces.
Launder and maintain community linens as needed.
Follow safety protocols, infection-control procedures, and sanitation standards.
Use chemicals and cleaning supplies according to manufacturer instructions and SDS guidelines, and wear appropriate PPE when required.
Report maintenance concerns, safety hazards, and unsafe conditions to the supervisor immediately.
Clean occupied resident and tenant spaces respectfully while maintaining privacy, dignity, and comfort.
Communicate clearly and courteously with residents, families, and team members.
Help maintain a clean and welcoming environment that promotes resident health, safety, and satisfaction.
Participate in ongoing training and mandatory staff meetings.
Assist with seasonal or project-based cleaning, including window washing and deep cleaning high-traffic areas.
Assist with cleaning during move-ins and move-outs.
Support infection control during illness outbreaks or other special sanitation needs.
Perform other related housekeeping duties as assigned by the supervisor, Executive Director, Administrator, or Director.
Promote a healthy approach by communicating, interacting, and working cooperatively to meet resident needs.
Follow proper protocols during emergency situations.
Support a dignified, respectful, and caring atmosphere for residents, residents’ families, visitors, and fellow employees.