Housekeeper

Island Hospitality Management•Sanford, ME

About The Position

The Housekeeper is responsible for the overall cleanliness of the hotel, guest satisfaction, and meeting product quality standards. The position may require flexible scheduling availability. Weekly hours vary according to guest occupancy, season, staffing, and other factors; a specific number of hours per week is not guaranteed. Island Hospitality offers a formalized training and development program intended to support employee development and career growth within the hospitality business.

Requirements

  • Be a highly motivated team player with strong initiative and a desire for achievement.
  • Effectively handle workplace problems by anticipating, preventing, identifying, and solving them as necessary.
  • Work well in stressful situations.
  • Regularly stand, sit, or walk for extended periods.
  • Regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds.

Responsibilities

  • Perform basic housekeeping duties, including changing sheets and towels, restocking toilet supplies, vacuuming, dusting, cleaning, and rearranging rooms after guests check out.
  • Ensure rooms are cared for according to brand and IHM standards.
  • Notify supervisors of damages, deficits, and disturbances.
  • Provide excellent guest service and remain readily available and approachable to guests.

Benefits

  • Medical, dental, and vision insurance
  • HSA and FSA plans, including dependent care FSA
  • Identity theft protection insurance
  • Commuter benefits for transit and parking
  • Pet insurance
  • PTO and payroll incentives for annual wellness exams
  • Employee Assistance Program
  • Wellness subscriptions, including access to gyms, financial planning, counseling, and legal services
  • Paid sick and vacation time
  • Family leave
  • 401(k) retirement plan with employer matching: 100% up to 3% of salary and an additional 50% on the next 2%; fully vested upon the first contribution
  • Incentive-based bonus program
  • Free hotel room nights and employee discounts within the hotel brand
  • Discounts for friends and family within the hotel brand
  • Team member recognition and bonus
  • Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work
  • Career growth through an in-house training program
  • Referral bonus program
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