Housekeeper

Brookdale Senior Living Inc.•Mechanicsburg, PA
•Onsite

About The Position

The Housekeeper cleans and sanitizes public areas and residents’ apartments to maintain a welcoming community for residents and guests. The role includes routine apartment cleaning, deep cleaning, handling cleaning supplies safely, and logging activities as required. Housekeepers interact courteously with residents, respect their privacy, provide assistance and directions, and communicate health concerns to management when appropriate. The position also involves attending training, responding to resident emergencies according to established protocols, and potentially assisting with disaster response and evacuations. This job description is an overview rather than a comprehensive list of duties; additional duties may be assigned by a supervisor. The role requires following written or verbal instructions and established guidelines, completing repetitive cleaning tasks efficiently, and communicating with residents with varying needs and personalities.

Requirements

  • Ability to follow written or verbal instructions and established guidelines.
  • Basic technical skills for repetitive, well-defined duties and basic organizational knowledge to answer basic questions.
  • Ability to respect residents’ privacy and not discuss their personal situations or problems with other residents.
  • Willingness and ability to communicate with residents with varying levels of functioning and personalities.
  • Ability to complete cleaning tasks in a timely, effective, and efficient manner.
  • Ability to perform the listed physical activities and lift up to 50 pounds.

Nice To Haves

  • High school diploma or General Education Diploma (GED).
  • Prior experience in cleaning or housekeeping.

Responsibilities

  • Clean, polish, and sanitize public and gathering areas, including lobbies, halls, stairwells, activity rooms, dining rooms, and elevators.
  • Clean floors using appropriate methods such as sweeping, dusting, mopping, stripping, waxing, buffing, and disinfecting; set up and remove caution and safety signs as appropriate.
  • Clean carpets by vacuuming, shampooing, deodorizing, and disinfecting.
  • Remove dirt, dust, grease, and other residue from surfaces using proper cleaning and disinfecting solutions; handle and label hazardous cleaning supplies according to procedures.
  • Clean public restrooms, including washing, sanitizing, and polishing fixtures and removing water marks.
  • Deep-clean apartments, furniture, window treatments, and designated community areas according to assigned timeframes and business needs.
  • Perform basic apartment cleaning, including cleaning bathroom fixtures and floors, wiping kitchen surfaces, cleaning appliances, vacuuming, and dusting.
  • Respect residents’ privacy and belongings; remove bed linens and return them to residents for cleaning, make beds with clean linens according to resident preferences, and log cleaning activities as required.
  • Interact with residents in a friendly manner, provide meaningful attention, and communicate concerns about residents’ health to management as appropriate.
  • Attend and participate in scheduled or directed educational classes and on-the-job training.
  • Respond to resident emergencies by contacting appropriate internal or external parties according to established protocols.
  • Assist with disaster management and evacuation activities when needed.

Benefits

  • Medical, dental, and vision insurance for eligible part-time and full-time associates.
  • 401(k) for eligible part-time and full-time associates; temporary associates may also participate.
  • Associate assistance program.
  • Employee discounts.
  • Referral program.
  • Early access to earned wages for hourly associates outside California.
  • Optional voluntary benefits, including identity theft protection and pet insurance.
  • Paid time off for eligible full-time associates.
  • Paid holidays for eligible full-time associates.
  • Company-provided life insurance for eligible full-time associates.
  • Adoption benefit for eligible full-time associates.
  • Short- and long-term disability for eligible full-time associates.
  • Flexible Spending Accounts for eligible full-time associates.
  • Health Savings Account for eligible full-time associates.
  • Optional life and dependent life insurance for eligible full-time associates.
  • Optional voluntary benefits, including accident, critical illness, hospital indemnity insurance, and a legal plan, for eligible full-time associates.
  • Tuition reimbursement for eligible full-time associates.
  • Advance of naturalization application fees up to $725, less applicable taxes and withholding, for qualified associates who have been employed for at least one year.
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