Housekeeper

Brookdale Senior Living Inc.•La Crosse, WI

12d•Onsite

About The Position

The Housekeeper cleans and maintains public and shared areas, residents’ apartments, and designated community areas to create a clean, safe, and welcoming environment. The role also includes interacting courteously with residents and guests, respecting residents’ privacy and belongings, communicating health concerns to management, and responding to emergencies in accordance with established protocols. The position follows detailed guidelines and procedures and may involve occasional weekend, evening, or night work and on-call duties as needed.

Requirements

High school diploma or GED preferred.
Prior housekeeping or cleaning experience preferred.
Basic skill and ability to follow written or verbal instructions.
Basic technical skills to complete repetitive, well-defined duties.
Basic knowledge of the organization to answer basic questions.
Ability to respect residents’ privacy and refrain from discussing their personal situations or health problems with others.
Willingness and ability to communicate with residents with varying levels of functioning and personalities.
Ability to complete cleaning tasks in a timely, effective, and efficient manner.
Ability to lift up to 50 pounds.

Nice To Haves

High school diploma or GED.
Prior experience in cleaning or housekeeping.

Responsibilities

Clean, polish, and sanitize public and gathering spaces, including lobbies, halls, stairwells, activity rooms, dining rooms, and elevators.
Clean floors using appropriate methods such as sweeping, dusting, mopping, stripping, waxing, buffing, and disinfecting; set up and remove caution and safety signs as appropriate.
Clean carpets by vacuuming, shampooing, deodorizing, and disinfecting.
Remove dirt, dust, grease, and film from surfaces using appropriate cleaning and disinfecting solutions; handle and label hazardous cleaning supplies according to procedures.
Clean public restrooms, including washing, sanitizing, and polishing fixtures and removing water marks.
Conduct deep cleaning of apartments, furniture, window treatments, and designated community areas according to assigned timeframes and business needs.
Perform basic apartment cleaning, including cleaning bathroom fixtures and floors, wiping kitchen surfaces, cleaning appliances, vacuuming, and dusting.
Respect residents’ belongings and privacy; remove bed linens and return them to residents for cleaning, make beds with clean linens according to residents’ preferences, and log cleaning activities as required.
Interact with residents and guests in a friendly and courteous manner, provide assistance or directions, and give residents meaningful attention.
Communicate concerns about residents’ health to management as appropriate.
Attend and participate in scheduled or directed educational classes and on-the-job training.
Respond to resident emergencies by contacting appropriate internal and external parties according to protocol; may assist with disaster management and evacuation activities.
Perform other duties as assigned by the supervisor.

Benefits

Medical, dental, and vision insurance for eligible part-time and full-time associates.
401(k) for eligible part-time and full-time associates; temporary associates may participate in the company’s 401(k) program.
Associate assistance program.
Employee discounts.
Referral program.
Early access to earned wages for hourly associates outside California.
Optional ID theft protection and pet insurance.
Paid time off for eligible full-time associates.
Paid holidays for eligible full-time associates.
Company-provided life insurance for eligible full-time associates.
Adoption benefit for eligible full-time associates.
Short- and long-term disability for eligible full-time associates.
Flexible Spending Accounts for eligible full-time associates.
Health Savings Account for eligible full-time associates.
Optional life and dependent life insurance for eligible full-time associates.
Optional accident, critical illness, hospital indemnity insurance, and legal plan for eligible full-time associates.
Tuition reimbursement for eligible full-time associates.
Advance of naturalization application fees, up to $725 less applicable taxes and withholding, for qualified associates who have been employed for at least one year.