Housekeeper (Full Time)

Agua Caliente Casinos•Rancho Mirage, CA

About The Position

The Housekeeper cleans rooms and halls in a commercial establishment, including hotel areas, by performing assigned housekeeping duties. The role requires providing excellent guest service to guests and internal clients and adhering to Tribal Ordinances and Regulations, the ACCRS and SRC System of Internal Controls, and Standard Operating Procedures. Gaming experience is not required. No supervisory responsibilities are assigned.

Requirements

  • At least 2–3 years of previous hotel housekeeping experience.
  • Ability to stand, move, and work throughout the hotel area and properties, including walking up to 1½ miles and climbing stairs.
  • Ability to sit or stand at a desk or workstation for long periods during a shift.
  • Ability to grasp, lift, or otherwise move goods weighing at least 25 pounds intermittently.
  • Sufficient hand dexterity to use office equipment, including a computer keyboard, calculator, general office equipment, and a multi-line telephone.

Responsibilities

  • Obtain the daily room-duty list from the supervisor.
  • Advise the manager or office clerk when rooms are ready for occupancy.
  • Inventory stock and ensure adequate supplies.
  • Make beds and replenish guest supplies, including drinking glasses, writing supplies, and bathroom supplies.
  • Check wraps and provide personal assistance to patrons.
  • Clean rugs, carpets, upholstered furniture, and draperies.
  • Dust furniture and empty wastebaskets.
  • Wash windows, door panels, and televisions.
  • Provide excellent guest service to guests and internal clients.
  • Follow applicable Tribal Ordinances and Regulations, the ACCRS and SRC System of Internal Controls, and Standard Operating Procedures.
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